Phreesia is looking for a Lead Content Strategy Manager to join our Life Sciences team. This individual will work with Creative Agency partners and Life Science companies, as well as internal teams to execute Phreesia campaigns. This opportunity is ideal for someone looking to transition out of the agency world and join a smart, creative, dynamic team that is committed to bringing innovation to the healthcare industry. The Lead Content Strategy Manager will work closely with cross-functional internal teams to deliver successful, effective, targeted, digital patient engagement campaigns.  

We need a client-facing, strategic-thinking, creative counterpart with strong communication skills. This position will focus on providing day-to-day leadership for critical Content Strategy partners, while developing relationships, building rapport, creating opportunities for additional partnership. You will lead a team of several direct reports focused on to delivering best-in-class creative to both internal and external stakeholders. This individual should be confident meeting with all levels at both Agencies and Life Science organizations. 

What You'll Do:

  • Drive patient-centric creative campaigns, quality production and optimizations for impact and efficiency 
  • Own the account management of assigned campaigns, including kickoff, creative development and strategy, implementation, launch and post launch optimization 
  • Management of other Content Strategy Managers/Associates, including partnering with other senior peers to provide trainings 
  • Oversee day-to-day functions for the critical Content Strategy partners 
  • Validate project plans and ensures key milestones, dependencies and timelines are proactively communicated across stakeholders and partners 
  • Seek opportunities to optimize, test, or advance new capabilities and share learnings across the Life Sciences team and the broader organization 
  • Collaborate regularly with internal Analytics and Insights, Client Experience, Data Science, Research and Senior Leadership teams  
  • Identify and pursue opportunities to do creative in-house at Phreesia, for both life science organizations and internal stakeholders 

 What You'll Bring: 

  • Experience providing strategic and creative recommendations, and managing internal resources to ensure the client’s campaign needs are met 
  • Ability to work independently, with junior team member support, to drive several campaigns concurrently 
  • Learning mindset and ability to identify/apply learning to other situations 
  • Strong ability to adapt to new technologies and requirements  
  • Strong planning, critical thinking and problem-solving skills to meet goals within constrains of time and priority 
  • Self-starter, organized, ambitious, creative thinker 
  • Bachelor’s degree required 
  • Minimum 7 years of experience in client servicesaccount management or strategy, with previous project management experience a bonus  
  • Healthcare experience required; Pharmaceutical, OTC, Point of Care, and/or CPG experience highly valued  
  • Previous management experience of at least 1 direct report 
  • Ability to travel and interface with clients out of office when restrictions are lifted 
  • Proficiency with PowerPoint and Adobe Creative Suite a plus 

Who we are:

At Phreesia, we’re committed to helping healthcare organizations succeed in a fast-changing landscape—and we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing and enhance clinical care.

Basically, what you do here matters, and hard work does not go unnoticed. Not only does Phreesia care about our clients, we also care about our employees. In fact, we’re a four-time winner of Modern Healthcare magazine’s Best Places to Work in Healthcare award. If you’re interested in consistent feedback and recognition, defined career paths, and the opportunity to work with driven and engaged colleagues in a dynamic industry, this may be the right opportunity for you. 

Benefits and Perks:

  • Remote working environment
  • Variety of health plan options, dental/ vision coverage, and short/long-term and life insurance plans
  • 401(k) savings plan (USA) or RRSP plan (Canada)
  • Employee Stock Purchase Plan
  • Unlimited vacation 
  • Home office set-up stipend
  • Mobile phone stipends and Internet reimbursement
  • 100% paid parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
  • Tuition and certification reimbursement, as well as other professional development opportunities  

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

Apply for this Job

* Required
When autocomplete results are available use up and down arrows to review
+ Add Another Education

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Phreesia are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.