PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Job Objective: The role will develop and execute on the HR operations for the business by working closely with stakeholders in the region.
Responsibilities:
Talent Acquisition & Onboarding:
To ensure workforce requirements are in sync with annual operating plan and organization's operating structure from a perspective of layers, spans, etc.
Work with talent acquisition partner to identify different available avenues for sourcing of right talent
Review profiles, interview candidates and roll out offers with talent acquisition
Talent Management:
To execute the performance management process with regular touch bases and final evaluation as per the decided timelines, for the assigned region
Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level
Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region
Business Partnering:
Maintain strong individual connect and regular touch points with all employees from the assigned business groups
Solve for front-line attrition by doing attrition analysis and taking corrective action
Regular visit to sales offices in the regions and interact with the employees.
Attend sales review meetings and market visits
Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines
Capabilities & Requirements:
MBA - HR with proven working experience of 1-3 years
Exposure to start up environment is an added advantage
Understanding of HR concepts and evolving HR practices
Strong on execution rigour for completing tasks with high ownership
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
