Senior Product Designer - Platform

Job Title: Senior Product Designer - Platform

Location: Bangalore

Job Type: Permanent

About the Role:

We are looking for a talented Senior Product Designer - Platform with a strong background in SaaS platforms and a passion for creating intuitive, robust, and scalable designs. The ideal candidate will have:

• Experience with specialized tools, complex environments, and system thinking: Demonstrated experience with tools used by developers, analysts, or other professionals working with data, either as a user or in designing for such products. Proven ability to navigate and design for intricate systems and products, with a strong sense of system thinking to ensure scalability and coherence across the platform.
• Leadership skills: Capable of defining and driving a UX vision within cross-functional teams and influencing change across multiple teams.
• Comfort with Ambiguity: As our products are largely 0-1, ability to navigate and make decisions in uncertain or evolving situations, adapting designs and strategies as needed.
• Research expertise: Ability to independently conduct research using a variety of methods and make informed decisions on when research is necessary.
• A strong portfolio: A detailed case study demonstrating your experience, learnings and outcomes from building SaaS products that have undergone the entire software development life cycle, from conceptualization to development. 
• Expertise in design tools and methodologies: You should be proficient with Figma, Sketch, XD, and capable of creating micro-interactions with tools like Principle, AfterEffects, and ProtoPie.
• A collaborative mindset: Work closely with Product, Engineering, Business, and CX teams to align the design vision with business goals and technical constraints.
• Product intuition: You should have a track record of shipping products, understanding why they succeeded or failed, and being able to articulate this insight to others.
• Business acumen: You should be comfortable discussing business goals and aligning them with your design decisions.

Good to Haves:

• A background in Computer Science/Computer Engineering: This can help in understanding the intricacies of platform and product design from a technical perspective.
• Experience in working on 0-1 SaaS products: Experience in building products from the ground up is valuable, especially in a platform-focused role.
• Strong understanding of design systems: This ensures consistency, scalability, and efficiency in the design process across the platform.
• Fintech experience: While not required, experience with a SaaS product in the FinTech space on a would be useful.
• Diverse work experience: Experience working in both startup and enterprise environments is highly advantageous.

Key Responsibilities:

• End-to-End Design Ownership: From understanding the ‘Why’ behind a feature to sketching ideas on a whiteboard and translating them into detailed user flows and screens.
• Collaboration with Cross-Functional Teams: Work closely with engineering, product, and business teams to ensure designs are implemented flawlessly and meet business objectives.
• Data-Driven Design: Continuously monitor and analyze user data and feedback to refine designs and improve user experience and engagement.
• Innovation and Experimentation: Drive innovation by experimenting with new design patterns, methodologies, and tools to enhance the product experience.

About PhonePe Group:

PhonePe is India’s leading digital payments company with 50 crore (500 million) registered users and 3.7 crore (37 million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we take extra care to make sure you give your best at work, every day! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us!