PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
About the Role
We are seeking a highly experienced professional to join our Central Business Team as a Sr. Manager - Business Risk and Compliance for our Merchant Business. This critical role will serve as the primary bridge between our regulatory/compliance team and business team, ensuring our offline payment aggregator business in the Indian market operates efficiently while adhering to all relevant regulations.
Key Responsibilities
1. Regulatory Interpretation and Business Translation
Interpret regulatory notifications and guidelines, translating them into clear, actionable business strategies. Stay abreast of emerging regulatory guidelines and business operating environments to prepare internal guidelines that mitigate potential risk scenarios.
2. Risk Assessment and Mitigation
Evaluate underlying business risks and prescribe remediation frameworks that balance risk management with growth opportunities. Develop and implement risk control strategies to minimize financial and legal impacts on our merchant acquiring operations.
3. Regulatory Relationship Management
Leverage and enhance existing relationships with Regulatory Bodies. Build strong working relationships with regulatory entities where absent.
4. Policy Development and Implementation
Design, review, and update acquiring risk policies, ensuring alignment with industry best practices and regulatory requirements. Collaborate with internal risk, operations, and compliance teams, as well as relevant third parties, to ensure comprehensive risk policy development.
5. Strategic Risk and Compliance Advisory
Support the formulation and finalization of risk and compliance strategies, providing expert guidance and recommendations to senior management. Prepare detailed documentation, conduct gap analysis, and generate reports to support risk management efforts and policy compliance.
6. Team Leadership and Development
Lead projects related to risk management and compliance initiatives. Train and mentor team members on risk management best practices, fostering a culture of compliance within the organization.
Qualifications
Minimum of 7+ years of relevant experience in writing, deploying, and managing acquiring risk policies, preferably in a regulated entity. Master's degree in Finance, Business Administration, or related field from a Tier-I institution; advanced degree preferred. Bachelor’s degree from a Tier-I institution with commensurate experience and certifications will be considered as well. Proven track record as a subject matter expert in the financial services industry, with in-depth knowledge of governing regulations, reporting procedures, and record-keeping guidelines. Strong understanding of payment industry regulations and compliance requirements, particularly in the Indian market. Exposure to business operations with a growth orientation to build 'Risk and Compliance' as a strong differentiation factor.
Skills and Attributes
Exceptional stakeholder management, project management, and collaboration skills. Critical thinking and problem-solving abilities, with a data-driven approach to decision-making. Excellent communication skills, both written and verbal, with the ability to translate complex regulatory language into clear business terms. Strong analytical skills with the ability to foresee potential risks and develop proactive mitigation strategies. Adaptability and resilience to thrive in a fast-paced, evolving regulatory environment.
What We Offer
Opportunity to play a crucial role in shaping the risk and compliance strategy of a leading offline payment aggregator in India. Collaborative work environment with exposure to cutting-edge fintech solutions. Competitive salary and benefits package commensurate with experience. Professional development opportunities and potential for career growth.
If you are passionate about building a robust risk and compliance framework that supports business growth while ensuring regulatory adherence, we encourage you to apply for this challenging and rewarding position.
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
