About PhonePe Group:
PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Job Responsibilities:
Responsible to manager vendor and its staff onboarding.
Create processes, reviews and monitoring policies to identify risk and devise operational process.
Identify, develop and continuously improve collections process to ensure overall efficiency
Develop in an in-depth understanding collections SOP and drive implementation
Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines.
Vendor Billing and Expense Management
Managing expense and lead systemic (technology) enhancements.
Handling automation projects, expense planning and management. Formulating collection policy and processes.
Effective and robust Vendor Management processes and policy. Manage and drive units’ productivity and performance through balance scorecards
Enhancing the core collections systems with new technological advancements
Functional Competencies:
Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Has deep sense of ground reality and leverages it to achieve results.
Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making.
Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners.
Results Oriented: Deliver on short-term goals and long-term milestones set by business.
Consistently deliver impact commensurate to the role.
Candidate Profile:
Must be MBA/Graduate and above and have at least 10 years' experience in collections and Strategy.
Experience in New age NBFCs or Banks or Fintech is mandatory.
Experience must include Vendor Management and Collections Operations.
Must have thorough understanding of collections
Decision making, work under pressure, Effective communication,
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
