At Philz, we’re doing something bigger than coffee - we’re building culture and community. We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time. If this sounds like a place you’d embrace – keep reading!

WHAT YOU’LL DO

As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.

Play to your team’s strengths by putting the right people in the right places at the right times.
Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas.
Develop strong relationships with customers and the local community.
Assess the performance of your team members, including service and drink quality.
Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.
Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.
Support promotions and new hires through in-store training.
Help your Store Leader in executing operations and administrative duties.
Be a key leader in implementing and maintaining Philz safety programs.

WHAT YOU’LL NEED

We make sure that every Philz is an inclusive, fun, creative and vibrant workplace; a spot where you can be yourself, dress the way you want and have flexibility in your schedule to live your best life. Most importantly, you’ll be part of an environment dedicated to bettering people’s days and building community. Previous supervisory experience in a fast-paced food and beverage environment is preferred. Don’t worry if you’ve never been a barista before - if you have a passion for people and a willingness to learn, we’ll teach you everything you need to know.

ESSENTIAL PHYSICAL REQUIREMENTS

Ability to:

Operate a variety of machines, tools, and equipment
Visual acuity to make general observations in regards to safety and accuracy of work
Remain in a stationary position for a minimum of 3 hours
Stand, walk, stoop, and kneel
Lift up to 50 pounds intermittently, lift 3 pounds to shoulder height repetitively
Grasp, finger, and reach
Express or exchange information by means of the spoken word

**Compensation & Benefits

A reasonable estimate of the starting base hourly rate for this role is $22.00 to $24.00. Team Members also participate in a tip pool and may earn an average of $5.00 additional per hour.

When you join our team, we better your days through our benefits and support programs – we offer our team members medical, dental, and vision insurance, company-paid basic life insurance, optional family life insurance, 401(k) with company match, flexible spending accounts, commuter benefits, mental health support, holiday pay, Vacation & Sick Time, Team Member discounts, freebie drinks and discounted beans, fun Philz swag, opportunities for growth and advancement, and more!

Employee Privacy Notice

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Have you ever worked for Philz before? If so what location(s) and who was your previous manager? *

If you are a current Philz Coffee team member, please state your position and store location. *

If hired, can you submit documentation verifying your identity and your legal right to work in the U.S.? *

Are you able to perform the essential functions of the position for which you have applied, with or without a reasonable accommodation? *

Philz takes pride in our investment in people. Given the investment we make in training and setting our team up for success, we look for individuals who are able to invest a minimum of 6 months at a location. If hired, are you able to commit to a minimum of 6 months? *

Please list all Philz you are interested in joining: *

Why is this position at Philz ideal for you? *

Share a time you had to give direction in a stressful situation *

Please let us know your specific work availability, for the team lead role you must be available to open and/or close the store. *

Number of hours desired per week: *

Date you can start: *

Are you 18 years of age or older? *

How did you hear about this role? *

  Indeed
  LinkedIn
  Philz Careers page
  Referral
  Social Media
  In Store

If you are an employee referral, please tell us know who we can thank for the referral! Enter your referrer's name below (first and last name) *

A Recruiter will follow up on your application soon. How would you like to be contacted? *

Email
Text

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

Mission Viejo - Shift Supervisor

WHAT YOU’LL DO

WHAT YOU’LL NEED

ESSENTIAL PHYSICAL REQUIREMENTS

Apply for this Job