At Philz, we’re doing something bigger than coffee - we’re building culture and community. We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time. If this sounds like a place you’d join – keep reading!

As a Production Lead, you'll play a critical role ensuring that we pack and deliver the highest quality coffee for our stores and customers.

This role is based at our roasting plant in Oakland, CA. The shift is 5:30am - 2:00pm Monday through Friday.

WHAT YOU’LL DO

Operations

Direct team to set up, change over and operate manual packaging equipment including: heat sealing machine, foot-powered bagging machine, coffee mixers, coffee grinders, manual and electric pallet jacks, etc.
Oversee the administrative work order data entry process on the production floor, accurately accounting for materials, lot codes expiration dates, labor, and downtime
Set up, change over, operate, troubleshoot, and maintain blending, automated packaging equipment and systems
Perform operator-level corrective maintenance machine repairs, troubleshooting, and resolution
Conduct process quality control checks
Clean packaging machinery/work areas daily - document on checklists, follow Good Manufacturing Practices
Train and mentor new and existing team members
Troubleshoot and solve complex production issues
Deep understanding of all processes in the assigned section of the Roasting Plant floor
Communicate ideas, issues, and concerns with the Roasting & Production Manager and Supervisor
Partner with the Roasting & Production Manager and Supervisor to complete the weekly production schedule, working to organize labor efficiently and effectively
Participate in continuous improvement activities on a daily basis
Diffuse or escalate team member issues in a timely manner
Operate forklifts to move equipment and supplies as required

Inventory, Maintenance

Manage inventory of supplies for the department (eg boxes, tape, etc)
Participate in EOM inventory counts and weekly cycle counts
Request Maintenance Actions through MaintainX CMMS

Compliance

Report maintenance issues to the Manager
Follow Safety / OSHA processes, procedures, and regulations
Follow Food Safety (FSMA, SQF, GMP) practices, procedures and regulations
Attend all Food Safety Training
Continuous improvement and 5S projects as directed
Contribute to a positive work atmosphere by behaving and communicating in a professional manner with customers, suppliers, and co-workers
Other projects and duties as assigned

WHAT YOU’LL NEED

Minimum 2 years experience working in a manufacturing facility on packaging and/or blending machines
Minimum 2 years experience in a lead role overseeing 10 or more people
Good command of English language skills both written and oral. Spanish speaking is preferred but not required.
Previous experience in a role that requires a strong attention to detail and adherence to guidelines, policies and procedures
Previous experience working in a team environment and demonstrates professional and positive communication and behavior
Basic math skills (adding, subtracting multiplication)
Ability to work a range of shifts Monday through Friday
ServSafe Food Handler and Forklift Experience a plus

ESSENTIAL PHYSICAL REQUIREMENTS

Visual acuity.
Physically able to lift up to 50 pounds free weight.
Ability to stand and move for long periods of time (6-8 hours).
Ability to use fingers, hand, reach and bend down (4-6 hours).
Physically able to manually push/pull bins with wheels or pallets with pallet jack weighing up to 1500 lbs.
Physically able to push/pull rolling bins of roasted coffee, up a slight incline, weighing up to 1500 lbs.
Physically able to move pallets weighing up to 1500 lbs, with a manual pallet jack.

**Compensation & Benefits

A reasonable estimate of the starting hourly range for this role is $25 - $31. Please note that the hourly rate will vary based on qualifications, previous experience, and work location.

When you join our team, we better your days through our benefits and support programs – from medical, dental, and vision insurance, 401(k), commuter benefits, mental health support, holiday pay, Vacation & Sick Time to Team Member discounts, freebie drinks and beans, fun Philz swag, opportunities for growth and advancement, and more!

At Philz, we are an equal opportunity employer and embrace a diverse workforce.

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