Senior UX Researcher  

Team: Design 

Location: Sunnyvale, CA 

 

What We Do:  

Company: We provide an AI software platform that allows enterprises to design, build, experiment, customize, operate and own vertical AI solutions in a wide range of industries and areas, such as healthcare, industrial manufacturing and utilities, financial services, telecommunications, autonomous driving, and beyond. Petuum lets enterprises easily understand and apply AI to gain deep insight for better decision-making and improved productivity and efficiency. Our mission is to enable organizations to own, build and become informed users of their AI solutions, without relying on expensive talents.   

Team: Our design team owns the process of enhancing user satisfaction by improving the usability and accessibility provided in the interaction with our product. 

What You Will Do:  

  • Propose direction and inform product decisions with real information on user behavior and needs. 
  • Work hand-in-hand with designers to ensure user needs are met.  
  • Advocate best design practices and user empathy across the organization.  
  • Articulate research findings clearly to engage with engineering, product, and sales teams.  
  • Conduct foundational research in conjunction with the marketing team.  
  • Lead qualitative efforts to evaluate designs.  
  • Other duties as assigned.  

What You’ve Already Done:   

  • You have a Bachelor’s degree in Human Computer Interaction, Computer Science, Design, or related fields.   
  • You have 5+ years of UX research experience.  
  • Proficiency in a variety of qualitative methodologies and related tools and technologies.  
  • Experience with technical audiences and domains is a plus.  
  • Startup experience is a plus. 

What We Offer for your Valuable Work:  

Petuum offers Medical, Dental, Vision, Life/Disability, Paid Time Off, Parental Leave, and more.   

 Petuum is a welcoming workplace that considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status. Petuum is an at-will employer.  

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