Director, SME Technology and Infrastructure

DEPARTMENT: National Program

POSITION TITLE: Director, SME Technology and Infrastructure

REPORTS TO: VP, Product and Tech Development

DURATION: Full Time

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a dynamic, team-oriented individual to serve as the Director of Technology and Infrastructure. The Director of Technology and Infrastructure, will be responsible for meeting with clients/funders and other stakeholders. They will need to convert technology and infrastructure business requirements into learning objectives.

• 5+ yrs. hands on outside sales experience within the IT services industry
• 10+ years experience in IT ( IT, Networking, Security, Cloud) 
• Cloud experience strongly preferred; Salesforce preferred
• Solid business development experience and customer service experience needed
• Proven track record of enterprise sales experience is preferred.
• Strong negotiating, planning, and consultative sales skills.
• Strong written and verbal communication skills.
• Strong interpersonal skills to build rapport with prospective and existing customers.
• Detail-oriented and has good time management skills to succeed in a fast-paced environment.

WHAT YOU’LL DO:

• Make telephone calls, virtual meetings or in person meetings with prospective clients.
• Conduct planning and research using a variety of database, internet, and industry tools, demonstrating clear understanding of client stakeholders requirements, and matching to the proposed solution
• Provide technical presentations and demonstrations detailing how Per Scholas solution will solve the client's challenges and meet their needs.
• Design slide decks for clients/funders highlighting the design choices made by the client.
• Assist sales activities that require advanced technical product knowledge
• Update sales and client databases with current information and deliverables.
• Provide end-to-end solutions and design details for the client and stakeholders
• Assume primary responsibility for the analysis and design phase of new curricula. (about 70% of time will be spent here)
• Collaborate with the Product Development and Product Engineer teams on the development of content and resources to create engaging and effective learning experiences
• Collaborate with the technology team to identify available vs. desired technologies and associated costs to offer them for a curriculum
• Research, analyze, and apply tested and innovative trends in technologies, best practices
• Coordinate or perform administrative functions necessary to deliver and document learning and development programs
• Capture continuous feedback from the teams on how the content from the product Design team is performing in the classroom
• Be informed on the latest industry developments by attending team meetings and training workshops.
• Simultaneously manage multiple projects and meet deadlines.

WHAT YOU’LL BRING TO US:

Professional Qualifications- 

• A bachelor's degree in Instructional Design or at least 2+ years of instructional design in a high-paced environment. 
• A background in Technology can be demonstrated with the following
• A degree in computer science or similar field
• Some college courses in computers science or similar field
• IT Bootcamp Experience
• Industry recognized certifications
• Skilled in performing discovery with clients, holding conversations to the c-level, and with the client’s customer
• Knowledge of Rapid Instructional Design principles and application
• Knowledge of copyright and its relationship to design
• Obsessive attention to detail and eye for consistency and accuracy
• Experience with utilizing the ADDIE, SAM model to develop content
• Knowledge of adult learning theory and its application to instructional design
• Experience with the following design tools:, Google Suite (slides, sheets, docs), PowerPoint
• Tech-savvy and comfortable working in a completely remote environment
• Strong interpersonal skills - Experience working with diverse individuals and groups with varying learning styles; experience in workforce development a plus.
• Process-oriented & highly organized with excellent problem-solving skills
• Team-oriented, highly responsive communicator, and excellent verbal and written communication skills.
• Interest in being part of a culture of continuous improvement.

Personal Characteristics

• Has incredibly strong communication skills and enjoys working with the entrepreneurial avatar as the primary SME
• Experience effectively partnering with other SMEs when necessary
• Has strong leadership skills and is comfortable working with executives
• Is highly collaborative and thrives in a team-based environment with rapid feedback
• Can operate independently and make decisions confidently

For this role specifically, we are targeting a salary range between $85,000-$90,000, where the difference in pay is typically determined by several factors, including geography in which the selected candidate resides and alignment with qualifications and experience.

#LI-Hybrid