Perch is transforming the way people buy and sell their homes. Simplifying it all, to the way it should have always been; fair and true to market, straightforward, easy. Every year in the U.S., $1.5 trillion of single family residences transact, generating over $120 billion of fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety and is filled with uncertainty and hassle. Perch offers a modern alternative, making one of life's biggest decisions -- the sale and purchase of a home –so stress free, fair and simple that people cannot imagine any other way.
Perch is headquartered in New York City and has 85 employees in New York and Texas. We have raised $250 million in financing from top tier investors including: Firstmark, Accomplice and Juxtapose.
Role and Responsibilities
Perch is looking for an Operations Coordinator to help us deliver a seamless customer experience to our home buyers and sellers while maximizing our internal efficiency.
This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.
In this role you will:
Coordinate with our sales team and real estate team to put together contracts for the home we purchase. This requires attention to detail as well as urgency to get each one done quickly
Ensure that every home we purchase has every required document signed and saved before closing
Switch utilities to our name for houses we purchase
Coordinate getting the homes we purchase listed on our website
Be the person that handles whatever-comes-up to help us deliver an amazing home sale/buying experience for our customers
This is a get-your-foot-in-the-door role at a fast growing company that is seeking to bring in high performers with great attitudes.
Who You Are
High motor, low ego
Scrappy: able to come up with a solution that gets the job done today
Strong drive for results
Excels in ambiguity
Strong process orientation
Excels at cross-functional teamwork & communication
Possess deep customer empathy
Skilled in developing repeatable process
Analytical with a desire to measure outcomes
1-2 years professional experience in operations or process management preferred