PeopleDoc is on a mission to transform how every HR function provides services to their employees. We believe that employees should receive the same level of services as the company’s best customers.The PeopleDoc HR Service Delivery platform helps HR teams answer employee requests on demand, automate employee processes, and manage compliance across multiple locations.

PeopleDoc serves more than 800 clients with employees in 180 countries in more than 10 languages with a 100% customer retention rate.

More information is available at www.people-doc.com.

Our HR Service Delivery Platform:

  • Employee File Management
  • Case Management & Employee Portal with personalized knowledge base
  • Process Automation
  • Advanced Analytics

Job Summary :

PeopleDoc is facing an exciting future due to the integration of our startup in the Ultimate Family. Therefore, to handle and deliver the IT transformation Roadmap we are looking for several Desktop Engineer s to join the adventure and help create the bridges and bonds between a 10 year old French Startup and 28 years old American Corporation !

Qualified candidates would have broad experience managing key technical, operational, and business improvement projects.  In this role, you will be able to provide qualitative support and show your innovative thinking by handling multi-site support !

Responsibilities:

●Support and maintain computer systems for all European Locations. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment to ensure optimal workstation performance.
●Identify and resolve technical issues associated with desktop/laptops, operating systems, application software, network, peripherals, mobile devices and phone systems
●Provide off-site conference support for local conferences which requires application and BIOS updates
●Assist in office moves and new office setup by setting up new gear and/or assisting in the breakdown and re-deployment of gear

Required Qualifications/Skills:
● 3 - 5 years of technical experience working in a desktop support environment
● Knowledge and troubleshooting experience of the GSuite suite of Applications, both for Mac and PC
● Effective listening skills
● Bachelor of Science degree and/or 3 years of work experience

 

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