The Role

Our Engagement Manager helps our customers achieve a long-term vision and roadmap using Salesforce, and collects their feedback on Penrod’s people, process, and solutions to help drive continuous improvement. Are you totally customer-obsessed? Can you lead whiteboard/strategy sessions around sales, marketing, and customer support? Apply!

As a Platinum Salesforce Implementation Partner and certified Healthcare & Life Sciences Master Navigator, Penrod builds amazing experiences that keep its partners ahead of the digital curve.

Join a great team!


What You Must Do To Be Successful In This Position:

Engagement Management

  • Lead engagement planning and budgeting
  • Mobilize and manage engagement teams
  • Define deliverable structure and content
  • Direct on-time, quality delivery of work products

Client Management

  • Manage expectations and day to day interactions with executive clients and sponsors
  • Manage project quality and risk

Business Development

  • Develop and maintain contact with key decision makers at key clients
  • Participate and lead aspects of the proposal development process
  • Contribute to the development of proposal pricing strategies

Business Process Experience

  • Lead Executive-Level discussion around sales, marketing, and customer care processes

What Skills & Experience We’d Like You To Have:

  • Participated in Sales and Business Development Efforts
  • Bachelor's degree or MBA in a related area
  • A wide degree of flexibility and latitude is expected
  • Has domain experience in sales, sales operations, or customer support
  • Has working knowledge of CRM or Marketing Automation applications such as Salesforce, Radian6, Marketo, Eloqua
  • Travel probable: 25%
  • A wide degree of flexibility and latitude is expected
  • Extremely detail oriented
  • Ability to handle stress and last-minute, urgent requests


Penrod offers its employees a creative and fast-paced working environment. Penrod differentiates itself from others by hiring people who can grow with our company. We hire some of the brightest minds and invest in their personal growth while avoiding politics.

Penrod is a fast-paced, self-driven, highly inclusive culture.

  • Casual dress at the office. Shorts and sandals are encouraged.
  • Work/life integration.
  • 100% covered monthly employee premium for Health, Dental, and Vision plan.
  • Unlimited PTO 
  • Company outings, lunches, and happy hours.
  • An open-concept office environment (no Dilbert-like cube farms).
  • Personal workspaces include LCD monitor and a Herman Miller chair.
  • In-office recreation includes Ping-Pong and video games.
  • Kitchen stocked with snacks and beverages.
  • 100% coverage of expenses related to certification, testing, preparation, and exam fees.
  • Free parking or transit to our unique office in the Historic Third Ward.

Join a great team; there's absolutely no 'dead weight' here.

Please Note:

Absolutely do not call to check on the status of your resume, you will be disqualified from consideration.

To all recruitment agencies:

Penrod does not accept agency resumes. Please do not forward resumes to our jobs alias, Penrod employees, or any other company location. Penrod is not responsible for any fees related to unsolicited resumes.


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