Pendo is looking for a Director, Commercial Account Management.
The Pendo Sales team has the goal of growing the business by 2x year over year. We have a team sales mentality where everyone works together toward a common objective. We are very metrics driven and hold ourselves to a high level of accountability. We follow these core values:
Hit your number
Work as a team
Grow and learn
As a Director of Commercial Account Management you will be responsible for a segment of reps expanding and renewing the commercial side of the market across the country. The team will be made up of commercial reps from territories across the company selling into existing customers of 250 employees or more. You will work to train new reps to build, nurture, and close opportunities. This role will be responsible for consistently hitting a plan and forecasting to that plan. In addition, this role will be closely aligned with Marketing to evaluate MQL coming to the sales floor and providing a consistent feedback loop. Finally, this role must have a maniacal focus on operational efficiency and a proficiency in documentation. As a Director of Commercial Account Management you are accountable for creating and executing the plan to hit your team’s revenue goal and will enjoy the full assistance of the company to help you be successful. You will be surrounded by a great team of people from whom you can learn, that said, we also want to learn from you. We are looking for people in this role with a technical aptitude, and entrepreneurial spirit, who are intellectually curious and confident.
Responsibilities (what you’ll do):
Project and forecast bookings for Pendo's Commercial market
Build and execute strategic plan for Pendo's Commercial market
Assist account managers in oversight and execution of their strategic plans
Train and grow talent to advance in their careers
Learn and demonstrate the Pendo platform to existing customers
Exhibit and reinforce the core values of Pendo and the sales team
Assist in pricing conversations
Participate in recruiting and hiring
Successfully utilize and train on sales tech tools
Qualifications (what you have):
Sales management and leadership experience
Demonstrated consistent track record of hitting goal and numbers
Possess an understanding of SaaS financial metrics
Previously owned and forecasted a number
Managed teams in size from 10 to 20 people
Willingness to learn in a high paced sales environment
Ability to embrace feedback and hold yourself accountable
The ability to learn technology basics and apply them to business situations
Experience growing a SaaS company from single-digit millions in revenue to $20M+
Bonus: Force Management methodology background
Bonus: Entrepreneurial background
Pink, Perks, and Such:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
Pendo covers 100% of monthly premium for the HDHP (High Deductible) Medical plan for all employees and their families
Pendo covers 100% of monthly premium for dental and vision coverage for all employees and their families
Open vacation policy
Free weekly lunches and fully stocked kitchen with drinks, goodies and balanced snacks
Frequent company and team-building events
Free parking or monthly stipend for other modes of transportation (biking, walking, do you skate?)
Lots of company swag...hope you like pink!
Best private cloud companies to work for, we're #1
What makes Pendo culture special
We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Pendo is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives.