Peloton is looking to bring on an Account Manager to help us build out one of the most exciting new business areas: Corporate Wellness. In order to help democratize access to fitness across the US, the team will engage top organizations to bring world class fitness to their employees through our Digital and Connected Fitness offerings. The ideal candidate will own the relationship with top employer partners and benefits providers post-sale. Valuing high-energy, motivated and tenacious individuals, this team is a great fit for anyone looking to make their mark at a market-leading fitness company.
- Own the overall success of your book of business by assessing client needs, identifying risks, rolling out communication and engagement initiatives, reporting results, and developing strong, long-term, consultative relationships with corporate wellness partners
- Lead our Corporate Wellness partners through the full customer lifecycle post-sales from program launch through contract renewal
- Service, manage, and execute against a book of business, driving key program outcomes such as activation, engagement and partner & member satisfaction
- Serve as a strategic thought partner to our Corporate Wellness employers to help shape their benefits and wellness strategy
- Contribute to product roadmap planning, provide an important partner and member voice internally, and champion new product offerings with our Corporate Wellness partners
- 3+ years experience in implementation, customer success, account management with focus on retention and renewal, experience in HR / Benefits / Healthcare with employers or other large groups a plus
- Proven track record of meeting goals and deadlines, inclusive of customer-retention or relationship management metrics
- Passion for fitness and changing the corporate wellness landscape
- Excellent communication skills, both verbal and written, with an emphasis on quickly gaining trust
- Ability to innovate and creatively solve problems in a highly collaborative manner
- Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
- Ability to prioritize and balance multiple customers
- Entrepreneurial mindset with startup or B2B2C experience a plus
Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.
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