Peloton’s IT organization is seeking an experienced Technical Business Analyst to play a key role to support the Enterprise Technology team as we continue to grow.  You will gather information across the organization and ensure follow up and updates are accurate and documented. You should feel comfortable analyzing, diagnosing and influencing IT process problems, while developing business requirements for strategic projects and new solutions.

The Technical Business Analyst will be responsible for developing business requirements for integrated management information systems across all of Enterprise IT Systems. The selected candidate will also be part of change management and process improvement discussions in order to identify and implement streamlined solutions. Lead the management Information and data requirements gathering initiative to develop and/or streamline the operational reporting / BI capabilities. Ensure that processes are implemented to take full advantage of the capabilities of the systems. The ideal candidate will be a results-oriented, business analyst with experience in BI and ITSM systems.

As an Analyst in Enterprise Technology, you will interact with technical and business teams. You will have hands-on responsibility for the ongoing quality and consistency of solutions, working closely with sales, technical, product and customer service team members within Peloton. 

This role offers a unique opportunity to be a part of an evolving IT organization, a results oriented and driven global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded individual  with operational and technical project management experience.

As an Analyst in Enterprise Technology, you will interact with technical and business teams. You will have hands-on responsibility for the ongoing quality and consistency of solutions, working closely with Service Delivery, product and customer service team members within Peloton. 

Primary Responsibilities:

  • Create custom reports and/or dashboards for internal and business stakeholder use
  • Design and manage complex Jira/Confluence queries, dashboards for operational/performance reporting metrics and status reports based on departmental needs
  • Create comprehensive JIRA workflows (with conditions, validators, and post functions), screen schemes, permission schemes, and notification schemes to facilitate the capture of accurate and complete data for reporting purposes
  • Produce business analysis deliverables for projects such as:  SWOT analysis, cost benefit analysis, return on investment, feature/gap analysis, and feasibility analysis
  • Monitor and report on Service Delivery function against Service Level Agreements (SLA’s)
  • Work closely with IT Service Delivery Manager(s) to create appropriate SLA’s relative to business function and respective service 
  • Maintain up to date catalogue of Enterprise IT Operations services
  • Create, manage, and support administrative functions associated with the Atlassian product suite
  • Identify business process bottlenecks and recommend process improvements
  • Understand system architecture of upstream and downstream impacts when implementing solutions
  • Maintain an up-to-date knowledge of Atlassian products, BI products / strategy, administration best practices, and agile methodology best practices
  • Gather requirements from users, business stakeholders and leadership to propose solutions that meet business needs, and deliver agreed upon solution
  • Create and maintain technical documentation and user-guides for end users and internal EIT team

Basic Job Requirements: Education or Certifications

  • 3+ years of overall technical and business experience
  • Minimum of a Bachelor's degree in a related field

Requirements:

  • Minimum of 3 years of related IT experience
  • Strong Analytical skills, ability to tell a story using data and KPI’s
  • Strong working knowledge of Agile (Scrum or Kanban) methodologies
  • Customer Service driven mindset with strong relationship building skills
  • Ability to synthesize data into written narrative and communicate findings  effectively; requires strong verbal and written communication skills
  • Experience making business recommendations and influencing stakeholders
  • Work independently with limited supervision in a hands-on role
  • Ability to multi-task and work on multiple projects at the same time
  • Ability to think out of the box and automate manual processes
  • Advanced knowledge of Google Sheets (vlookups, pivot tables, etc), and Excel
  • High proficiency in Microsoft applications (e.g.,Access, Excel advanced functions and Power BI), data analytic tools (e.g., Alteryx) and visualization tools (e.g., Looker). Strong knowledge and experience with Relational Databases, JavaScript, pivot tables, and/or SQL, Python and Looker experience desired.
  • Ability to work well with people from different disciplines with varying degrees of technical experience

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:  applicantaccommodations@onepeloton.com

 

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Peloton are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.