THE ROLE:

Peloton is seeking an Associate Program Manager (PM) to assist with program and project management for the Enterprise Technology International (ETI) department. You will work with a variety of business stakeholders, vendors, and IT teams, and be assigned to projects as they arise and as your bandwidth permits. You will also be part of a program management organization (PMO) in the Enterprise Technology department.

The Enterprise Technology department at Peloton is responsible for IT Service Delivery, Network Engineering, Audiovisual (AV) Technology, DevOps, IT Construction, Telecommunications, Cyber Security, Program Management, and Technology Governance, Risk, and Compliance (GRC) globally, focusing both on planning, building, and supporting technical services and solutions.

RESPONSIBILITIES

  • Program Governance and Leadership
    • Apply a variety of PM methods, processes, policies, and procedures you’ve used previously or you’ve researched and apply to the situation
    • Successfully manage multiple, simultaneous, complex, high-visibility programs and projects in a portfolio
    • Develop and execute on integrated project plans
    • Develop and maintain a program management strategy which encompasses planning, development, monitoring, control, and execution
    • Track and manage project budget, scope, labor, and schedule
    • Recognize opportunities for improvements/adjustments and effectively implement
    • Facilitate decision-making by gathering and making information available, identifying and engaging the appropriate decision owners and contributors, and driving and focusing discussion
    • Identify, assess, and manage risks, action items, issues, dependencies, and open decisions; work with the technical lead of the project or program to manage the risks items, not just the list
    • Define programs or projects by gathering requirements and clear acceptance criteria/definitions of done
  • Relationship Management, Communication, Statusing, and Reporting
    • Lead programs and workstreams through influence, competence, and results, and not through people leadership or task management, to create a culture of shared goals and shared direction
    • Develop and maintain a stakeholder management plan for individuals/teams within and outside the team and/or program
    • Drive process creation and cross-team collaboration, including helping build consensus between teams
    • Understand, manage, communicate, and report key program information, including status, schedule, milestones, risk, dependencies, major changes, and major decisions
    • Develop and maintain a statusing and reporting process and cadence which accounts for communication to various stakeholder levels and for various purposes
    • Plan and facilitate effective meetings, tailoring approach to the objective of the meeting (eg stakeholder program review vs weekly project meeting) and developing solid artifacts
    • Manage a variety of outside vendors, carriers, and suppliers to meet their contractual obligations to keep projects running smoothly
  • PM Methods
    • Kick off projects and programs with clear definition of scope, objectives, key results, and stakeholders
    • Champion processes, including change management, knowledge management, project intake, roadmapping, prioritization, and service transition
    • Build processes, templates, and structure, or leverage existing ones as appropriate
  • Effectiveness
    • Coordinate and help come up with solutions, and remove impediments
    • Develop and demonstrate broad knowledge of IT initiatives and business goals
    • Solicit feedback to confirm solutions are appropriate and effective
    • Exercise risk-based judgment, and help teams make the right judgement calls
    • Recognize, adopt and instill good PM practices throughout the organization
  • Antiracism and Inclusivity: Peloton has made a commitment to to antiracism
    • Actively contribute to creating a more inclusive culture and environment at Peloton
    • Actively endorse, create, and maintain antiracist policies and processes

SKILLS AND EXPERIENCE

  • 2+ years IT program management experience
  • Experience managing complex programs with large budgets, exacting stakeholders, multiple vendors, and firm deadlines
  • Experience gathering requirements and soliciting clear acceptance criteria
  • Strong track record of project delivery and benefits realization
  • Experience in strategic planning and analysis for projects and programs
  • A basic understanding of technical infrastructure
  • Excellent presentation and meeting facilitation skills
  • Strong interpersonal communication, problem solving, negotiation, and organizational skills
  • A strong sense of accountability and personal ownership
  • A flexible (whether proactive or reactive, as the situation requires) approach to change and are able to work effectively in a variety of situations, constantly seeks improvements, and is forward looking
  • Experience in defining, implementing and coaching others in Program Management methodologies and tactics

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

 

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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