Serve as the Subject Matter Expert (SME) for all Warehouse Management System (WMS) questions, issues, and bugs
Field questions from associates and supervisors on functionality
Triage bugs in SCALE and work through solutions with the on-site team
Escalate and trouble shoot system bugs to the WMS team
Train new hires on how to use the WMS
Maintain a safe and clean environment at all times
Performs other related duties and responsibilities, on occasion, as assigned.
BASIC QUALIFICATIONS & SKILLS:
Knowledge and experience using Warehouse Inventory Systems
Experience working with computers, document printers, scanners, label printers, and barcode labels
Knowledge of warehouse operations and procedures
Extremely detailed oriented and organized – yet can operate in a hectic environment
Excellent customer service skills
Good problem-solving skills, and the ability to troubleshoot problems and think on your feet
Ability to work well both independently and in a team atmosphere
Ability to deal effectively with a wide range of personalities
Flexible schedule; ability to work nights, weekends, and holidays as necessary
This position involves loading, unloading and carrying Peloton products up to 145 lbs with assistance. Ideal candidates must be able to perform physical activity for their full shift. Hours vary but typically begin between 6AM-10AM and end before 9PM.
Peloton is the largest interactive fitness platform in the world with a loyal community of more than 3 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, Peloton Bike+, Peloton Tread+, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Apple TV, Fire TV, Roku TVs, and Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.