The Enterprise Systems Finance IT team, part of the broader CTO organization, is looking for a proactive and collaborative self-starter to support the team’s mission to establish a best in class Order Management solution through the implementation of our new SAP ERP application. This will be achieved through developing a deep understanding of our Order processes and configuring SAP ERP Order Management modules to support our business. You will interact with multiple stakeholders across the organization and will be instrumental in furthering the team’s mission.

This role offers a unique opportunity to be a part of an evolving business systems team in a high-growth global organization. You will have the opportunity to design, build and implement best practice Order Management processes. You will lead a small team of business analysts ensuring standards across our order transactions.

Who you are:

  • You have the ability to analyze business problems and develop both long-term sustainable solutions and also quick tactical solutions;
  • You can articulate complex concepts in a way that is understandable to non-technical stakeholders;
  • You have excellent analysis and critical reasoning skills;
  • You are a proactive problem solver, even in areas of uncertainty and ambiguity;
  • You value the different strengths of your team, and have the ability to motivate, develop, mentor and coach;
  • You possess strong collaboration skills and approach problems with positive intent while driving towards resolution;
  • You have the ability to simplify strategy into simple actions;
  • You empower and inspire your colleagues and team to take action and embrace the mindset that, "Together we can”; and
  • You are curious and are not afraid to dig deep and look in places that others ignore.

Job Responsibilities

  • Lead a small team of analysts to prepare Order Management design documents, configuration, testing plans, validation of results and training materials using approved tools, templates and methods
  • Design best in class processes and solutions for the various stakeholders in Member Experience, Finance and Quote to Order
  • Build the solution and guide business users in the areas of Order to Cash, Returns and Exchanges, Warranty Management, Service Orders and Subscriptions
  • Work closely with cross domain IT teams and business partners efforts to develop and test any cross functional solutions
  • Understand and document business requirements; analyze existing and/or new information and applications; propose potential solutions; and execute selected technology solutions
  • Use reporting tools to analyze data to inform solution design, build swim lanes when necessary
  • Drive root-functional root cause analysis where issues are noted and be the enterprise systems champion for prioritization and remediation; 
  • Where remediation has been planned, lead the following:
    • Documentation and analysis of current business processes, including the underlying systems/applications.   
    • Gathering and documentation of business requirements in collaboration with stakeholders;
    • Translation of business requirements into functional specifications; 
    • Supporting cross-functional teams with solution design.
  • Facilitate consistent adoption of best practices, policies, and standards.
  • Develop strong working relationships with your Enterprise Systems and business peers as well as across the wider Peloton teams; 
  • Communicate and collaborate effectively with technical peers and business users

Basic Job Requirements

  • Bachelor’s degree or equivalent required.
  • Lead process design sessions with Business teams.
  • Ability to lead projects with a cross functional team, external resource management, teamwork, commitment management.
  • Strong verbal and written communication skills
  • Strong analytical and critical thinking skills
  • Adept and proactive at problem-solving and conflict resolution
  • Excellent organization and time management skills
  • Ability to work well under pressure; manage tight deadlines and situations where conflicting priorities arise
  • Knowledge of Order and Service Management in SAP S/4Hana
  • Minimum 7 years’ hands-on experience in SAP Order Management modules with knowledge of Order to Cash, Service Orders, Payment Card Processing
  • Multiple full-lifecycle implementations
  • Proficient in Excel

Preferred Experience

  • Advanced degree in Information Technology or equivalent experience 
  • Retail or manufacturing experience
  • Agile (SCRUM) experience
  • Software development in a programming language
  • SAP S/4 Hana experience
  • SAP BRIM

ABOUT PELOTON

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

 

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Peloton are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.