The Peloton Enterprise Systems team is seeking a talented and experienced IT Leader with an established record of success in both fast-growing startups and mature corporate organizations to support the Marketing Operations work as required to support Acquisition Marketing, Retention Marketing, Lead and Account Management, Marketing Analytics, and integration to the Revenue team.  

What you’ll do:

As a Senior Director, Marketing IT, you will partner with Peloton’s Marketing Leadership team to manage core service offerings for the marketing function.  You will develop roadmaps to uplevel all of them to Enterprise Class and then execute against them.  You will manage business relationships with team members from individual contributors to senior stakeholders.  You will be responsible for all communications, coordination, project and program delivery, enhancements and operational support, change management, people management and continuous service improvement to these communities.  Responsibilities also include management and alignment for definition and measurement to department KPIs.   

More about you:

You have career experience in a large B2C enterprise.  You create great relationships with your stakeholders, and have a bias for action.  You also have a deep knowledge of best--in-class Marketing Technology stacks and best practice business processes. You can talk with Business and Technology leaders with equal fluidity.  You prefer Agile software methodology, and you can apply Waterfall when needed.  You are familiar with the technologies that are currently in our infrastructure, including Salesforce, and are well versed with Marketing Automation Platforms.

 

More about the opportunity:

This role reports to the VP of Enterprise Systems who oversees the end to end IT activities for Business Solutions throughout the organization.  The Sr. Director, Marketing IT will lead a nimble staff of IT employees and vendors through strategic initiatives, application assessments, and service/support management activities. 

This role offers a unique opportunity to be a part of an evolving IT organization, a results-oriented and global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded leader with strategic, operational and project management experience – someone who is self-motivated, detailed oriented, collaborative, and has strong customer relationship management capabilities.

You’ll also:

  • Partner with our Marketing communities to drive our global business and technology roadmaps forward, including being the primary point of contact for the SVPs of Acquisition Marketing, Revenue, and Member Experience.
  • Define and execute on an aligned vision of future state Marketing technical architecture and integrations
  • Effectively work seamlessly across Marketing Operations, Technology, other internal functions, and external vendors
  • Build, develop and manage our team of Marketing IT technologists, primarily systems analysts and developers.  Manage team performance.
  • Develop rolling 2-3 year strategic roadmaps to solve Marketing’s pain points
  • Ensure success of cross functional programs.  Deliver on scope, timeline, budget, data quality, change management, and transition of the program into ongoing support operations.
  • Communicate status to execs and director-level staff, and ensure alignment on priorities
  • Uplevel Marketing technology to Enterprise Class and improve data quality, enable our business teams to be more nimble and effective.  Work with business partners to execute against Marketing KPIs and decrease manual work.
  • Oversee Marketing-facing scrum teams.
  • Form strong working relationships across the company with Marketing staff that run the core Marketing processes locally, regionally and globally, and with your Peloton peers in IT and beyond
  • Develop work plans and manage day-to-day team activities including analysis, recommendations and implementations.  
  • Build and earn the trust of developers and analysts
  • Achieve effective use of outside vendors and ensure the highest quality of service is being supplied.  
  • Maintain vendor relationships for all vendors in the Marketing space.
  • Build and manage relationships with key stakeholders through effective communication, resulting in stakeholder buy-in. 

Job Requirements:

  • 2+ of Senior Marketing IT Leadership experience at a large B2C enterprise
  • 5+ years of related experience in an IT or Marketing Operations management position
  • Minimum of 8 years of experience in an IT or Marketing Operations role responsible for driving global process and system change
  • Proven ability and success in leading challenging technical, custom and package software implementation projects on a global level
  • Experience in successfully implementing global change
  • Minimum of a Bachelor's degree in related field
  • Successful track record of delivering global projects with measurable business impact
  • Excellent communication and collaboration skills
  • Proven success in effective virtual team and people management
  • Balance of strong business process knowledge and experience implementing mix of custom and package software to meet business needs
  • Common knowledge of the software packages or like-software packages Peloton leverages is preferred. Peloton’s current software packages include Salesforce and Eloqua
  • Proficiency with Microsoft Office applications and / or Google Docs, Sheets and Slides
  • Exposure to Jira, Confluence is a plus
  • Fluent in English (written and verbal) – other languages would be beneficial
  • Prior global responsibilities
  • Some international travel as required to make global change initiatives successful

ABOUT PELOTON:

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.

Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Peloton are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.