THE ROLE

The Operations Program Manager will be the primary Operations interface to the core product development teams and other functional organizations within Peloton, from the early architectural phases through product launch. OPMs must have a strong technical understanding of their products and have experience influencing key design and architecture decisions in order to meet aggressive cost targets and key Operations KPIs.

RESPONSIBILITIES

This role requires close cross functional collaboration with Product Managers, Engineering, Industrial Design, Sales, Marketing, Finance, and other Operations teams to bring an Operational mindset to product development. The OPM will own factory readiness and all Operational aspects of product launch, including preparedness across Quality, Manufacturing, Supply Chain, Planning, Logistics, Field Operations, and Reverse Logistics functions. 

 

  • Ensure the successful launch of products towards meeting its stated cost, quality, schedule, and availability goals. 
  • Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums.
  • Use your technical expertise to drive engineering and the supply chain team to meet program cost targets at a product and commodity level for your project. 
  • Work closely with the Strategic Sourcing Team to ensure partner selection is being optimized to support product requirements. 
  • Be proactive, pay attention to the details, and ensure you are enabling teams across to make smart and timely decisions. Stay on top of many moving pieces without letting anything drop 
  • Build and maintain healthy relationships with key stakeholders across all organizations 
  • Liaison across multiple cross-functional teams to ensure product cost, manufacturability, reliability, product quality, safety and compliance, and go-to-market strategies are met.
  • Work closely with Product Managers and Engineering Program Managers to define Key Performance Indicators and Product Requirement Documents to enable successful architecture and design locks and according to PDP timeline, and drive cross functional teams to follow processes important to Peloton throughout the development cycle
  • Provides links from the US based Operations & Engineering Teams to the Factory Operations teams from various development builds through new product introduction. 
  • Drive Operations team to ensure materials, equipment, fixtures, staffing, training and documentation plans are in place to support NPI builds and MP, and that key milestones such as capacity requirements and CapEx budgets are met
  • Take ownership of product and factory ramp readiness, working closely with Strategic Sourcing, Quality, Manufacturing, and other teams 
  • During the product launch timeframe, ensure that Operational teams such as Planning, Logistics, Field Operations, and Reverse Logistics functions are prepared and regularly up to speed with any information that may impact them 
  • Ensure that post launch, programs are set-up with the right infrastructure and processes to be successful, such as with plans to hit capacity targets, second source and post ramp qualifications, etc.

 

QUALIFICATIONS

  • BS or higher in Electrical Engineering, Mechanical Engineering, Manufacturing & Operations Engineering or equivalent experience 
  • 10+ years of experience in Operations Program Management/NPI role in consumer electronics industry 
  • Knowledge in Operations and Supply Chain 
  • Cross-functional leadership experience
  • Proven project management and teamwork experience 
  • Experience working with and managing external suppliers and manufacturers 
  • Problem solving, analytical and communication experience 

 PREFERRED QUALIFICATIONS

  • Master’s degree, MBA
  • 7+ years of experience in leading development/delivery of multiple high-volume consumer electronics and/or fitness products, managing JDM’s with different models of engagement 
  • Ability to navigate ambiguity in a fast-paced environment and prioritize multiple work threads to maximize impact

ABOUT PELOTON

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Peloton are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.