• Rare opportunity to lead in a company that has world-class NPS and staff-manager relationships scores
  • Bring your business + people-operations strengths to grow/support the 100+ staff across three continents
  • Newly created position in a prime SF Financial District building, with a renowned immigration company

Pearl Immigration is a tech-enabled services company created by Pearl Law Group partners to innovate faster and expand globally. Born out of 20+ years of raising the bar in corporate immigration, the team is consistently awarded for immigration services, pro bono work and technology innovation. With a relentless focus on the employee experience, Pearl delivers unsurpassed results for clients.  The company manages and delivers every facet of immigration law* and compliance ranging from temporary visas and work permits, to permanent residence and immigration program oversight utilizing our cutting-edge technology, Pearl Hub - the first corporate immigration platform built to keep all employees informed and safe.  (*US Legal Services are provided by Pearl Law Group).

We are entering an exciting time at Pearl Immigration. We are ready to take on a People & Operations Manager to own all aspects of People & Operations as the Firm continues to advance and innovate. This position requires an experienced leader who can balance a long-term organizational vision, together with efficiency to execute the building blocks, whilst always encompassing & demonstrating Pearl Immigration's core values (listed below). Therefore this role requires a strong combination of relevant experience, detail-orientation, customer focus, empathy, strategic focus, and tactical know-how. This is a leadership role that requires you to execute at an operational level also.

As the successful candidate, your key responsibilities will include (though will not be limited to):

  • Continually enhancing employee engagement, and organizational/career development, including training & succession planning
  • Supporting managers in creating and monitoring KPI metrics
  • Taking the lead with annual employee salary & bonus reviews
  • Managing HRIS & benefits management platforms
  • Identifying and implementing improvements and technology to streamline benefits
  • Identifying and implementing ways to enhance People processes (i.e new hire on-boarding & orientation, bi-annual follow-ups, staff engagement/satisfaction surveys, etc.)
  • Coordinating with relevant legal counsel to ensure that the Firm is always in compliance with Employee Handbook, HR policies, required employee training and evolving employment laws
  • Leading 'Open Enrollment' (in consultation with CFO), including assessing benefits plans, and making recommendations to senior management; coordinating enrollment of employees
  • Reviewing and making recommendations to reduce business operations costs
  • Taking ownership of the Firm's intranet regarding all HR-related documentation & information
  • Taking ownership for ensuring that all of the Firm's HR functions are in place, and effective as per best practice guidelines
  • Partnering with Senior Talent Acquisition Specialist to support overflow of recruitment activities (as required)

You will naturally possess the following skills, experience, and attributes:

  • 5+ years of management experience for a company with 50+ employees (100+ service or technology company preferred)
  • Sound experience with implementing organizational development & succession plans/strategies to staff at all levels
  • Proficiency with HR-related technology/HRIS whilst being tech-savvy in general
  • Exceptional attention to detail with intrinsic motivation to establish best practice processes, policies, and procedures
  • A warm & approachable nature that helps to foster trust and further promote Pearl Immigration's core values
  • Experience with job grading/job evaluations is highly advantageous
  • Experience with benefits & remuneration is also highly advantageous
  • Proficiency with the MS Office Suite (MS Word, MS Excel, MS PowerPoint, MS Outlook)
  • Excellent time management, organization, and multi-tasking abilities
  • Ability to work effectively within all levels of organization
  • Resourceful, driven, and trustworthy nature who has ethics that cannot be compromised
  • Bachelor's Degree in related field

Our Core Values:

  • Quality
  • Productivity
  • Client Satisfaction
  • Timeliness
  • Team Ethic
  • Use of Database and Tools
  • Problem Solving & Initiative

We believe in hiring smart, good people. We are idealistic, determined, and fierce advocates for our clients. We work tirelessly to uphold our values of equality and diversity, ensuring that every employee has a meaningful place on the team. We drive hard, but we play together and truly respect work-life balance. Come and join the family!

To APPLY, please follow the links attaching your updated resume, together with a covering letter.


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