Do you bring a lot of energy into the professional world?
Ready for the chance to join a large yet growth-oriented organization?
A global fin tech company located in Poznań seeks a bright and passionate Financial Claim E to join the team!
We need You :
- to support the main processes in Claim Management Team like timely handling claims and chargebacks related to payment where official financial claim started.
Do You need more details...?
Your responsibilities and main activities will be:
- claim analyzing
- contact with merchants to resolve a claim
- contact with Issuers and Acquirers in order to analyze the claim
- regularly and constructive feedback in a team environment
- cooperation with other departments
- assist with other duties as needed in Claim Management.
- knowledge of Visa and MasterCard regulations
- knowledge of payment process in e-commerce
- basic knowledge of law and internal regulations concerning personal data, co-operation with the police, etc.
- experience in back-office processes
- experience in Accounting, Finance, Customer Service or Chargebacks area
- analytical skills
- focus on details
- eager to investigate
- problem solving approach
- well skilled in Microsoft Office applications (Excel)
- advanced English skills
- Romanian skills - nice to have
Apply to join our Team!