Position Title:

Internal Communications Manager





PURPOSE OF THIS ROLE                                                                      

At PayU, we envision a world without financial borders where everyone can prosper. PayU plays an important role in shifting systems for financial access globaly through product innovations, partnerships  & investments. We are already the number one in India but don’t want to stop there: we are refining our culture and to be ready for the next stage  in our dynamic growth and organizational evolution in India.

As our engaged employees are at the heart of  success, you will  work closely as the interface between our Indian employes and the local business leaders of payments, credit  and investments. And as we are a truly global company, you will be part of the Global Communications  located elsewhere in India,  Latin America and Europe to advise on and execute global cross-functional campaigns.

You will do this for instance by

·         Improving employee engagement through effective utilization of internal comms tools & channels

·         Ensuring there is a mutuial exchange of  experiences, approaches and best practices gathered are exchanged across other regions.

·         Managing  campaigns and design operations for all key communication initiatives

·         Supporting the execution of global & regional employee events






The job description is not a complete list of duties; it’s just indicative of the kind of work you as key team member will  perform. You will need to be self-driven to identify opportunities and respond to the need of the organization at every given point of time.



·         Act as trusted advisor by providing strategic advice to key internal stakeholders, especially HR


WORKPLACE – Internal Digital Media Platform

·         Drive integrations and partnerships on Workplace

·         Maintain all official groups on Workplace by Facebook – ensuring membership, content and engagement

·         Increase executive visibility on Workplace

·         Responsible for cross posting all important global communication on relevant regional groups



·         Responsible for communication strategy for all internal communications campaigns, ensuring consistent themes & messages are used and right channels are leveraged for each message.  

·         Ensure the regional execution of all global campaigns

·         Responsible for the administration of PayU India design operations on figma, the internal comms design tool.



·         Responsible for planning & execution of employee forums such as townhalls and other special meetings

·         Responsible for planning, design and implementation of an annual employee event regionally

·         Support the global team with planning & execution of global event – PayUneers Days




QUALIFICATIONS AND EXPERIENCE                                                                                                

Entry-level Requirements

Fluent English

Professional Requirements

·         5 + years of experience focusing on content creation / employee engagement


SKILLS & KNOWLEDGE                                                                                                                    

·         Written & verbal communication skills

·         Experience with social media

·         Graphic design knowledge

·         Video editing skills

·         Project Management

·         Creative problem solving



BEHAVIOURAL COMPETENCIES                                                                                                      

·         We stand for courage & integrity and foster a culture of openness, ownership and collaboration

·          Ability to deal with ambiguity and organizational change

·         Flexibility to shift priorites at short notice

·         Openness to diverse stakeholders’ and team members’ perspectives

·         Ownership of projects

·         Ability to experiment,  solicit feedback, take risk and learn from mistakes

·         Interest in the Payments space and being part of something that brings positive change to people’s lives.





PayU is a leading online payment service provider dedicated to creating a fast, simple and efficient payment process for merchants and buyers. PayU has a core focus on matching merchants’ needs with the way consumers shop and pay. PayU provides fast, simple and secure payment solutions in 16 high growth markets such as Asia, Central and Eastern Europe, Latin America, the Middle East and Africa.

PayU’s strength lies in its local approach: valuing local language and culture, its entrepreneurial spirit and the quality of its people. Together, PayU creates excellent consumer experiences by focusing on being a great and dynamic place to work.


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