The kind of person we’re looking for:

We’re looking for an energetic, persuasive, take-charge person with product management experience. You’ll need strong communication skills (emphasis on listening and asking key questions) to collaborate with both internal and external teams. In this role you will serve as the product manager for our newly acquired Order & Delivery business. You’ll help lead the product integration enabling Paytronix to deliver and expand use of Order & Delivery across new and existing customer segments. You will act as the evangelist for the product helping both internal and external teams feel confident about its value and functionality.

The kind of stuff you’ll be doing:

  • Managing the strategic and technical development of Order & Delivery
  • Meeting with clients and prospects to understand requirements
  • Collaborating with customer support to understand present and future customer needs, and translating them into a product roadmap
  • Providing direction, backlog management, iteration planning, and writing technical user stories for the Order & Delivery engineering team
  • Articulating the business case for Order & Delivery platform improvements, and measuring success
  • Wireframing product innovations
  • Delivering key product features/benefits and positioning to the marketing team for the development of in-market materials
  • Training internal teams on product development changes
  • Tracking statistics of product adoption by customer base and translating feedback into enhancement recommendations
  • Serving as Order & Delivery SME and supporting advanced sales opportunities as-needed
  • Identifying product/solution roadmaps for stand-alone services and integrated solutions across spectrum of Order & Delivery and other Paytronix offerings.
  • Launching (go-to-market), expanding use and optimizing Order & Delivery solutions
  • Communicating Paytronix’s Order & Delivery platform vision to a wide variety of key stakeholders
  • Traveling up to 5% domestically

The kind of experience you’ll need:

  • 3+ years with hands-on experience creating road-maps, prioritizing product backlogs, producing detailed requirements and wire-framing UX concepts and workflows
  • Exceptional communication skills including the ability to deliver precise, detailed requirements to the engineering team
  • Deep understanding and appreciation of user experience
  • Undergraduate degree in business, marketing, or engineering

The extra stuff that would be nice:

  • 5 years of related work experience
  • Basic fluency in programming languages and/or database management skills
  • Restaurant or convenience store marketing experience
  • Previous experience at a B2B SaaS company

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