Do you believe that creators should have the ability to get paid for the value they give to their fans?
 
We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.
 
Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a data-driven and results-oriented Affiliate and Referral Marketing Manager to build and scale a world-class Affiliate Referral Program to take our inbound demand generation efforts to the next level by leveraging proven and creative solutions to drive measurable revenue impact. Combining your performance marketing skills, effective communication and creative chops, you will lead all affiliate and partnership campaign elements from ideation and execution to reporting across English-speaking markets (US, CA, AU, UK, etc.).

What you’ll do

The successful candidate will:

  • Develop and set the precedent for Patreon’s Affiliate and Referral Program strategy; build out the affiliate payout structure, communications and a robust roster of key, high-value creator partners that drive brand equity and new creator launches.
  • Identify and recruit affiliates (existing creators) to the program, and deepen relationships with existing creator affiliate partners.
  • Automate operations and scale the Affiliate and Partner Program by proactively monitoring traffic sources to meet the 1,000 active creator partners goal in 1H 2021.
  • Lead the creation (with the creative team), production and distribution of materials to communicate, educate and provide opportunities to market the Affiliate and Partner Program to Patreon Creators.
  • Maintain direct communication, work with the creative team to regularly provide updated assets, recommend new campaigns, and provide performance feedback to creator affiliates.
  • Collaborate with operations team to build performance metric dashboard and present learnings (i.e. # of creator partners recruited, CVR, # of conversions generated per creator partner) and actionable recommendations to the stakeholders.
  • Work cross-functionally with Creative/Content, Data Science, Operations, Finance, Creator Success, and Compliance teams to build the payout structure, messaging, creative assets, communication strategy, and more.

About you

  • 5+ years of direct affiliate, partner and/or referral marketing experience at a start-up or a B2C company
  • Expertise working with top 3rd party affiliate networks, i.e. Impact Radius (preferred), Rakuten, PepperJam, CJ, etc.
  • Proven track record of establishing and running an ROI-positive internal Affiliate and Partner Program that directly drives high volume new creator launches.
  • You are a great storyteller and communicator who can build relationships with a diverse set of internal/external stakeholders, vendors, partners and of course, our creators
  • You’re just as comfortable powering through Excel models as you are whipping up white papers or creative presentations while meeting tight deadlines
  • Possess enthusiasm, creativity, an entrepreneurial spirit, and a growth-mindset
  • Bilingual preferred (Spanish, German, French, or Italian language fluency)

How you’ll grow

  • Your work will directly contribute to Patreon’s mission and bottom-line goals.
  • You will have the opportunity to grow with the Performance Marketing function at Patreon and take on new projects as the organization grows. 
  • You will build deep relationships across the organization.
  • You will be asked to draw and summarize insights.
  • You will get to interact with interesting and influential creators across a variety of creator categories. 

You’ll love working here if

  • You care about getting artists and creators paid
  • You work best in a highly collaborative environment
  • You’re metrics-driven in your decision-making
  • You strive to improve existing processes
  • You want to work with teammates who excel at their jobs and have artistic talents
  • You are committed to challenging the status quo and make sure our culture at Patreon is among the most diverse and inclusive places to work

Our Core Behaviors:

  • Put Creators First. Patreon is nothing without our creators. 
  • Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons. 
  • Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
  • Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
  • Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback. 
  • Be Curious. You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.

Want to learn more about Patreon?

Apply for this Job

* Required
  
Attach Dropbox Google Drive Paste
  
Attach Dropbox Google Drive Paste
Demographics Questionnaire

This is an optional survey.

Are you Asian, American Indian or Alaskan Native, Black or African American, Hispanic or Latino, Native Hawaiian or other Pacific islander, White or some other race?








To which gender do you most identify?





U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Patreon are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.