Do you believe that creators should have the ability to get paid for the value they give to their fans?
 
We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.
 
Our user base has doubled in the last year alone, and we have paid over $1 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a head of creative to lead our design, brand and content teams in bringing Patreon’s dynamic story to life in all mediums and channels.
 
What you’ll do
Reporting directly to the VP of Marketing, the successful candidate will manifest Patreon’s creator-first value proposition in word, look and feel in a way that is unmistakeable and unforgettable to creators and their patrons alike. 
  • Be the brand ambassador for the company, ensuring high quality and consistency in every medium and channel
  • Develop new campaign concepts that span digital and traditional environments and work closely with demand generation leads, creator relations and creative agencies to bring those concepts to life
  • Unite our design, web development, brand and content teams so that we all march in one creative direction together
  • Communicate to executives consistently and concisely the Creative Team’s priorities and needs
  • Tie Creative’s storytelling initiatives to impact at the top of the creator and patron journey funnel
  • Collaborate effectively with PR, product, event, and international marketing leaders as well as our sales and creator success leaders to scale compelling programs that show a common brand thread from awareness to purchase to advocacy
  • Bring a ruthless editing eye to the initiatives on the Creative Team’s plate so that we are doing less, more effectively rather than more, ineffectively
  • Coach a team of seasoned marketing professionals to deliver the best creative work of their lives
    • Provide daily design direction and feedback to your team and prioritize incoming requests against business needs
  • Evolve and implement an effective, efficient and scalable production process, including managing contractor and agency relationships

About you

  • Experience leading successful brand overhauls and refreshes
  • 10+ years of relevant work in a creative field, with a diverse portfolio of work that demonstrates experience in web/digital, events & experiential, paid digital, social, collateral, sales support and campaigns
  • A strong opinion about content strategy
  • Proven experience directing, executing, and adapting designs across a variety of platforms
  • Prior experience in managing and mentoring remote creative teams, as well as the ability to attract, recruit, and retain exceptional talent
  • Ability to succeed and embody a growth mindset in a deadline-oriented, fast-paced environment with frequently changing priorities
  • Exceptional written and oral communication skills
  • Strong attention to detail plus the ability to swiftly identify and resolve brand inconsistencies across the organization
  • Ideally knowledge of, or experience in marketing technology subscription platforms
  • Experience interacting with Executives and Sales Leadership
  • An analytical mindset, coupled with a healthy love of spreadsheets
  • High energy and bias toward action -- with the execution skills to make it all count
How you’ll grow
  • Your work will directly contribute to Patreon’s mission and bottom-line goals.
  • You will have the opportunity to grow with the GTM organization at Patreon and take on new projects as the organization grows. 
  • You will build deep relationships across the organization.
  • You will be asked to draw and summarize insights.
  • You will get to interact with interesting and influential creators across a variety of creator categories. 
You’ll love working here if
  • You care about getting artists and creators paid
  • You work best in a highly collaborative environment
  • You’re metrics-driven in your decision-making
  • You strive to improve existing processes
  • You want to work with teammates who excel at their jobs and have artistic talents
  • You are committed to challenging the status quo and make sure our culture at Patreon is among the most diverse and inclusive places to work
Who you'll work with
At Patreon, you'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.
 
Patreon aspires to be among the tech industry’s most inclusive work environments. Not only is it the right thing to do, but pursuing diversity of perspectives helps us build for our diverse community of creators and patrons. 
 
We work hard to maintain a bottom-up decision-making culture. We empower our employees by providing a clear vision and tools to fulfill on it. We believe that hiring smart, thoughtful, people and giving them strong ownership of their work leads to the best results. 

Our Core Behaviors

  • Put Creators First. Patreon is nothing without our creators. 
  • Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons.
  • Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
  • Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
  • Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback. 
  • Be Curious. You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.

Want to learn more about Patreon?

  • Check out our reviews on Glassdoor
  • Check to see if you know a Patreon teammate on LinkedIn

 

 

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