We believe that people who make great things should get paid for the value they give to the world. We strive to provide creators with insight, education, and tools that make it fast and easy to run a business as a professional creator, so that creators can focus on making art.

Patreon aspires to be among the tech industry’s most inclusive work environments. A diversity of perspectives will help us build for our diverse community of creators and patrons, and enable us to best accomplish our mission of funding the creative class. To learn how we're working towards this, please click here!

Patreon is looking for an experienced director of product to help us build and expand a world-class, world-wide billing & payments team in Dublin. Every day, Patreon processes subscription payments and payouts for creators around the world in over 100 countries and we want someone who is energized by this challenge. This leader will help us build a top notch product organization and have end to end experience in a variety of payments related topics as well as management / coaching experience. 
 
What you would do:
  • Build and deliver the vision, strategy and product roadmap for one of the most critical pieces of Patreon’s infrastructure: our billing & payments product
  • Lead our Dublin office and help build remote teams that operate effectively. 
  • Lead discussion and decision-making around complex issues of compliance, payment providers, fraud, payouts, reliability & payment internationalization.
  • Work closely with cross-functional teams from engineering, data science, design, finance, legal and more
  • Understand and influence the roadmaps of our external payment providers
Skills you possess:
  • 7+ years of experience building billing, payments, fraud or financial products in a product management role.
  • 10+ years Product management, experience managing 4-5 product teams.
  • Attention to detail - we process and pay out a lot of money on behalf of creators. There is little room for error.
  • Strong understanding of the billing and payments ecosystem and provider stack. Have operated payments at scale. 
  • Recurring Revenue experience (Subscription billing) 
  • Deep customer centricity
  • A track record of revenue growth. 
  • Inspiring and motivating - Ability to tell a story for the problems you’re solving and the vision you want to realize; balanced with the details
  • Ownership - the desire to be accountable to metric-moving outcomes
  • Exceptional communication skills & leadership presence.
  • Bonus points for:
    • Technical background - engineering, data science or billing & payment operations
    • Existing relationships with external partners in the billing & payments stack
    • Strong understanding of fraud detection and tools
    • Global perspective and understanding of the payments landscape outside of the U.S.
What you will have the chance to learn:
  • The global payments ecosystem from end to end
  • Operating at huge scale - we process millions of payments per month and continue to scale quickly. 
  • How to merge the online and offline world of payment processing to support our creators
Want to learn more about Patreon?
  • Check out our reviews on Glassdoor
  • Check to see if you know a Patreon teammate on LinkedIn 
Thanks very much for taking the time to learn about the team behind Patreon. If you want to join us changing creator’s lives, we’d love to talk. 

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