PatientsLikeMe is expanding our Product Management organization and we are looking to bring on a passionate, hands-on Product Manager to build our next generation of mobile apps (iOS and Android). This is a great opportunity for a Product Manager with mobile and B2C product development experience and an interest in using their talents to impact the way patients engage with research and one another. With 70% of our users now using mobile devices, the mobile apps this person builds will be critical to the success of PatientsLikeMe.

At PatientsLikeMe (PLM), Product Managers lead small cross-functional, agile development teams made up of engineers and designers. PM’s play a lead role in collecting requirements, defining goals and scope, analyzing metrics, and guiding teams through ideation, design, implementation and rollout. Successful Product Managers continuously improve our software to deliver a positive and engaging experience for our users while collecting scientific data to advance our mission. All members of the team are expected to contribute to a growing team focused on member experience and long-term engagement. This person will be asked to:  


Design Great Solutions

  • Lead the development of our mobile user experience, collaborating closely with the design, engineering, and marketing teams
  • Have a good feel for the latest design patterns and technical constraints for iOS and Android
  • Understand how to use data to evaluate opportunities, analyze product impact, and balance business needs, user needs, and technical feasibility in making sound recommendations
  • Work closely with UX Designers, User Researchers, and Business Intelligence Analysts to generate and test hypotheses, establish design direction, and create effective user experiences
  • Recognize when software is only one aspect of a great solution and work with business stakeholders to apply marketing and operations levers in delivering business results

Drive for Results

  • Continue work to establish the brand new native Android and iOS apps as the best experience for mobile users
  • Using your knowledge of mobile apps, identify the use cases best for mobile platforms, design and build them, and then measure how users use them  
  • Rapidly break down objectives into plans with specific, actionable steps
  • Manage the software development process and otherwise deftly juggle tasks
  • Prioritize, manage inevitable scope creep, and understand when it’s “good-enough”
  • Keep a team motivated and on track, course correct when necessary, and deliver projects on schedule

Engage Others

  • Work across PLM departments to understand the opportunities for the mobile apps to support company-wide initiatives
  • Empathize and see the perspective of a wide range of others
  • Develop an understanding of our user communities and their varied needs
  • Facilitate trade-off discussions between different stakeholders: marketing, research, engineering, design, etc.
  • Communicate clearly and appropriately in writing, in visuals, and face-to-face 

Continuously Improve

  • Keeping mobile in mind, stay abreast of current technologies, design thinking, and product development techniques -- and share your learnings with others
  • Build trusting and respectful relationships with colleagues
  • Facilitate resolution of conflict
  • Seek feedback to grow and develop


  • Bachelor’s Degree required or equivalent experience. Concentrations in Engineering, Computer Science and other analytical or technical fields desired
  • 5-8 years product manager experience
  • 1-2 years experience in mobile app development with at least one or more apps in the store today that you’ve worked on
  • Preferred 2-3 years experience in B2C products
  • Know your way around iTunes Connect and the Google Play Console

PatientsLikeMe is a real-time research platform and the world’s largest personalized health network, working to bring the patient voice to research, development and public policy. With over half a million members, PatientsLikeMe is a trusted source for real-world disease information, and its patient-generated data form the basis of more than 100 peer-reviewed scientific studies. PatientsLikeMe is now a central part of iCarbonX's Digital Life Alliance, whose partner organizations work in collaboration to reach a deeper understanding of the medical, behavioral and environmental factors that can accelerate disease or optimize health.

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