PatientsLikeMe is a real-time research platform and the world’s largest personalized health network, working to bring the patient voice to research, development and public policy. With over half a million members, PatientsLikeMe is a trusted source for real-world disease information and its patient-generated data form the basis of more than 100 peer-reviewed scientific studies. PatientsLikeMe is now a central part of iCarbonX's Digital Life Alliance, whose partner organizations work in collaboration to reach a deeper understanding of the medical, behavioral and environmental factors that can accelerate disease or optimize health.

Role and Responsibilities

At PatientsLikeMe, Product Managers work as part of a cross-functional team including Software Engineers and User Experience Designers and Researchers to create and continuously improve our software to deliver a positive and engaging experience for our users while collecting information to advance our mission. We are looking for a new Product Manager to help us grow our team and drive results for our Member Experience; this person will be asked to:  

  • Design Great Solutions:
    • Understand how to use data to evaluate opportunities, analyze the product impact, and rationally structure the world around us to deliver excellent software products.
    • Work closely with UX Designers and assist with User Research efforts to create experiences that best meet our users needs and achieve research objectives.
  • Drive for Results:
    • Rapidly break down objectives into plans with specific actionable steps
    • Manage the software development process or otherwise deftly juggle tasks
    • Prioritize, manage inevitable scope creep, and understand when it’s “good-enough”
    • Keep a team motivated and on track, resolve disputes, and deliver projects on schedule.
  • Engage Others:
    • Empathize and see the perspective of a wide range of others who are not you
    • Understand the user that we are designing for
    • Facilitate trade-off discussions between different stakeholders: marketing, research, engineering, design, etc.
    • Communicate clearly and appropriately in writing, in visuals, and face-to-face
  • Continuously Improve: teach others, learn from others, give and receive feedback, and work well with everyone throughout


You should have:

  • Bachelor’s Degree required or equivalent experience. Concentrations in Engineering, Computer Science and other analytical or technical fields desired.
  • 3-6 years professional experience, preferably in a field related to software development
  • 2-4 years product manager experience
  • Experience in mobile app development desired but not required.
  • Experience managing an Agile team
  • Experience in talking to users about your product.
  • Comfort with talking to people cross-functionally at varying levels of the organization
  • Passion for digital healthcare and eagerness to change healthcare by putting patients first; experience in this arena is preferred, but not required.

You’ll be good for this role if you:

  • Love solving puzzles or overcoming problems
  • Feel comfortable asking questions and digging into the why
  • Prefer to work with a TEAM and utilize the different skills of those around you
  • Organize your world, with whatever tools make sense to you; rarely “drop the ball” even when there are many balls in the air
  • Can be the decisive one when your group is trying to decide where to go to dinner, or are at least the one who surfaces the criteria you should be using to decide
  • Like to create things and see the output of your work
Apply for this Job
* Required
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at PatientsLikeMe are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Share this job: