You’re a respected leader and a sought after collaborator. You have have a track record of designing useful, usable and delightful solutions in complex domains, and seeing that work through from concept to implementation. Your knowledge of UI and UX patterns is broad and deep. Breaking work down into smaller chunks and managing a team tackling those components is something you’ve done multiple times. You’re a skilled communicator and presenter who’s great at working with stakeholders. Change and ambiguity are things you’re used to dealing with, so you’re naturally flexible and adaptable given the needs of the organization, project or team you’re working with. Helping to build and shape an awesome team is a challenge you’d love to tackle.

One of these areas of focus (or some combination of them) sounds like a great fit for you...

Patient tools

Helping patients live better and get better are some of the most important benefits we can offer to our members. You’ll take a leadership role in helping us design solutions that connect patients with the tools, information and insights they need to do just that, across all 2,500 conditions we support. 

Fast forward one year...here’s the type of work you will have helped to advance

  • Patients can find answers to their questions. Navigating to useful content is easier, and members are spending more time engaging with our reports, and contributing their own experiences to them.
  • It’s easier for patients to tell their stories and share their experiences with others on the site. We can tell because the number of entries they’re sharing is on the rise.
  • We’ve improved the utility of the tools we offer to patients. It’s easier for them to see patterns in what’s affecting them, and share key details with their healthcare providers and other patients looking to learn from their experiences over time.

Member engagement

We know that making connections with other members is one of the best predictors of ongoing engagement among our members. You’ll take a leadership role in helping us design solutions that enable members to feel less alone, find and connect with other people like them, and connect with a community of people who can help them, and who they can help in return.

Fast forward one year...here’s the type of work you will have helped to advance

  • We’re doing even more to introduce members and help them get to know and learn from one another. The number of connections between members is on the rise.
  • People can see the impact their participation is having within the community, and as a result, participation rates are on the rise.
  • We’ve experimented with adding new information and opportunities to contribute and connect via our newsfeeds. As a result, members are coming back more and more to see what’s new and to check-in with their others in their community.

Data donation

Better measurement is key to helping patients get better and live better, so building our data asset is one of the organization’s top priorities. You’ll take a leadership role in helping us design solutions to collect the health data that matters most – for our members, to answer their key questions, and for our research partners, to help them learn from the real world experiences of patients.

Fast forward one year...here’s the type of work you will have helped to advance

  • Data entry on the site continues to get easier and more delightful for members, and the number of data points being donated is on the rise to prove it.
  • We’ve got fewer static forms on the site, and a lot more dynamic experiences that enable members to share the prioritized data that really matters in right-sized chunks served up in mobile-friendly formats.
  • The solutions we’re building are increasingly scalable – they work across all 2,500 conditions we serve, and can be customized intelligently in our conditions of focus.

No matter what your area of focus is...here’s what happened because you joined our team

  • When teammates and colleagues have a question about a tricky interaction design challenge, how to structure an effective meeting or design session, or what we should tackle next, they want to hear your point of view. You’ve demonstrated expertise and good judgement. You know current best practices and have a well-informed point of view about how to design changes that will have a measurable impact.
  • You’ve helped us hire great new designers who’ve been successfully on-boarded and doing fantastic work thanks in part to your leadership, design mentorship and coaching.

You want to work on something that makes a difference.

PatientsLikeMe helps people with serious health issues get social support, learn about their health, contribute to medical research, and ultimately become more empowered patients. Our team of UX and visual designers is leading a push to make our products even more patient-centered. Collaborating with our in-house team of healthcare professionals, community managers, marketers and developers makes our work even better. Join us and become part of a design-centric organization, help drive direction of our products, and use your design skills to change the future of healthcare.

Sound like a good fit? If it does, we’d love to hear from you!

Send us a PDF including a portfolio and cover letter that includes a half-page write-up of your most significant design accomplishment, and what area(s) of focus sound like the best fit for you.

Location: Cambridge, MA

Competitive salary, stock options, 20 days paid time off, 11 holidays, 5 sick days, flexible schedule, health and dental, ping pong, weekly free lunch and a company discussion/presentation — usually by industry leaders in health and technology. Your teammates are also musicians, home-brewers, artists, gardeners, athletes and all-around great people.

Learn more about life at PatientsLikeMe here.

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