At PatientPop, we believe healthcare providers should focus their attention on delivering quality care to patients. That's why we devised a solution that allows providers to build a thriving practice, without being tied down by the burdens of business growth.
We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work.
Our dedicated team brings a blend of experiences that drives innovation and customer success. Our development-focused culture allows employees to thrive personally and professionally. And our bustling (dog-friendly!) offices are in an enviable location: just two blocks from the beach and around the corner from 3rd Street Promenade.
Now, we want you to be a part of it all.
How you will contribute:
DMAs are an integral part of the client onboarding process. You will work directly with PatientPop Implementation Managers to build out our customer’s online profiles. You will gather customer data from multiple online sources, submit data into our proprietary platform, and keep track of customer workflow and submissions. By gaining access to our healthcare customers’ online listings, you will practice Search Engine Optimization to ensure traffic to customer websites results in higher in search engine rankings.
*note: This is an entry level role at a $15/hr rate
Skills you’ll bring:
- College degree
- Experience with computer data entry
- Excellent communication and ability to collaborate with multiple teams
- Extreme attention to detail
- Outstanding problem-solving, organization and multitasking skills
- Technical Aptitude
- Ability to work with minimal supervision, including attempting to solve problems before asking for assistance.
Why you're important to us:
The role of the Digital Marketing Associate is crucial to the success of PatientPop’s Customer Onboarding team. Digital Marketing Associates work closely with Implementation Managers to optimize the online presence of our customers according to strict deadlines. Success in this role will contribute to timely client launches and satisfied customers. Those stepping into this role are jump starting their Digital Marketing and SEO career - you’ll receive the experience to grow within our company and beyond!
In your first 90 days you will:
You will be trained in the PatientPop onboarding and account set-up process while being immersed in an SEO environment. You will understand common web errors and how to diagnose and fix them. You will carry a full account load of 35 accounts at a time and use reports and dashboards to become a master of managing your tasks. Beyond managing your daily activities, you will be encouraged to share ideas to improve team processes and help the team grow.
PatientPop has one simple mission: to help healthcare practices thrive. We do this by giving providers everything they need attract and recall patients to continuously grow their practices.
Our solution is the first complete cloud-based platform that's HIPAA-compliant and proven to accelerate new patient acquisition, while also eliminating the need for dedicated marketing resources. With PatientPop, providers can attract more patients, manage online reputation, modernize the patient experience, and automate the front office — all without sacrificing quality patient care. Learn more at patientpop.com
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.