About PartnerStack
Do you thrive off collaboration and impact? Love to light up your brain and pick up new skills? We’re a team of trailblazers in tech who run on heart and humility, and maybe a little bit too much caffeine, too. But who’s judging? If this sounds like you, you may be the perfect fit for PartnerStack.
PartnerStack is the only ecosystem platform built for B2B SaaS. We’re the connection point between today’s fastest-growing SaaS companies and top-performing partners. Our mission? To change the way the world sells software — and with your help, we can get there faster!
Want in? Apply now.
About you and the role
You are resourceful, independent, and good-natured with strong communication skills and an above-average technical ability level. Ideally, you will have customer-facing experience with the technical chops to navigate each customer’s intricacies, simplify their pain points, and come up with creative solutions to help them achieve their goals.
What you’ll do
- Become an expert on the PartnerStack platform and continuously learn about features released and make suggestions to improve our product.
- Be the primary point of contact for Integrations during the onboarding process.
- Create a solid technical foundation for our customers to achieve success with our platform.
- Lead Integration calls and set expectations required for all parties involved in the integration process.
- Execute the integration process based on the scope of work presented by an Onboarding Consultant.
- Train customers on various aspects of the Partnerstack platform.
- Conduct extensive discovery of a customer’s internal systems.
- Work cross-functionally with other teams across the PartnerStack business to help customers launch their program in the most effective way
You're a great candidate if…
- You have experience in customer experience, project coordination, implementations or related roles.
- You have strong communication skills.
- Good understanding of internet technologies (APIs, HTTP, REST, etc.)
- You thrive in a fast-paced environment, able to self-start and learn on the job.
- You have real attention to detail and problem-solving abilities.
- Familiarity with Salesforce or other CRMs.
- Basic understanding of Javascript
- Familiarity with querying information from an SQL database
Why you’ll love working here
PartnerStack is a fast-growing startup revolutionizing how SaaS companies go to market and scale revenue with partnerships. Beyond challenging the status quo and innovating great products, our goal is to build a kickass company.
We set every member of our team up for success so they can feel energized about their work, be passionate about excellence, and have the room to learn every day. That means you can experiment with creative tactics, have the freedom to fail and bounce back stronger — and make a career of a lifetime.
Plus, PartnerStack is certified by Great Place to Work® Canada as one of the country’s best startups to work at based on their independent analysis of employee feedback.
Perks of working at PartnerStack
- A digital-first environment, so you can do your best work anywhere in Canada
- A MacBook shipped to you and a budget for peripherals of your choice
- Flexible working hours (in coordination with your team)
- Flexibility to work abroad for up to 8 weeks at a time
- Regular social events, even while working remotely
- Annual peripheral refresh
- Competitive salary and opportunities for promotion
- High-quality health insurance, active from your first day
- HSA and Wellness Accounts
- Generous vacation and time off plan
- Employee Stock Option Plan for everyone (ESOP)
- RRSP with an employer matching component
Our HQ
Although we’re digital-first, that doesn’t mean you can’t do your best work with us at our downtown office in Toronto — if you want.
Our office space (111 Peter Street, Toronto, ON) is open to all employees. Whether you join us in person or virtually, we’re committed to ensuring every new employee has a great onboarding experience and feels part of a tight-knit team.
Diversity, Equity, and Inclusion
We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, marital status, ablebodiedness or gender identity.
PartnerStack celebrates what makes every member of our team unique, and strives to create a workplace that is safe and inclusive where everyone can be their truest selves. If you require any accommodations to succeed in your role and feel supported in the workplace, please feel free to let us know. If you require accommodation for any reason, please let us know as we are more than happy to accommodate all.
