Paperless Post is seeking a Senior Product Manager to define and execute a growth roadmap for our top-of-funnel discovery product experience. Visited by millions of new and repeat customers per year, our browse experience is a critically important space for attracting and converting new users to the Paperless Post platform. As a hypothesis-driven and data-conscious team leader, you’ll create best-in-class experiences that delight users, and contribute directly to top company goals.

A little about us

The PP Product Management team is lucky enough to work at a truly product-driven company with millions of paying users. We take a data-driven approach to our product planning—working closely with our in-house data analysts, conducting extensive user tests, and collecting real-time user feedback. We’re proud to be building a thoughtful, high-touch, and high-impact product that users trust with their most important life events, and we’re looking for product enthusiasts with whom to share our ambitious vision.

The job

  • Drive Events and Revenue growth by building best-in-class product discovery experiences across landing, browse, and search pages.
  • Work closely with Product and Engineering teammates and browse stakeholders to define and execute high impact projects that achieve quarterly goals.

What you'll do here

  • Work closely with Product leadership and partners in Merchandising and Marketing to translate company goals into a prioritized backlog of focused initiatives and GTM tactics.
  • Using your intimate knowledge of the problem space, conceptualize and champion projects/tactics/tests that improve the top-of-funnel user experience. Additionally, consult and recommend improvements to the Native app browse user experience.
  • Develop hypothesis-driven roadmaps on quarterly intervals, and build internal consensus and alignment.
  • Quantitatively and qualitatively track success and failures, adjusting hypotheses and team priorities accordingly, with frequent high quality reporting to P/E and stakeholder audiences.
  • Craft A/B testing strategies (what to prioritize and why) to optimize conversion, rapidly executing tests and iterating with Engineering and Data partners.
  • Lead your cross-functional team by enabling, inspiring, and including them in the product development process.
  • Partner with adjacent product domains to leverage viral loops that drive organic growth.
  • Collaborate deeply with Product Design, Data, Customer Support and Customer Insights to inform and enhance product experiences and ultimately delight our users.
  • Serve as product-lead on top-of-funnel merchandising and marketing capabilities, partnering with the respective teams to find harmony between high ROI User and Admin investments.

What you bring to the table

  • 6+ years of product management experience in a developer-centric environment. Previous exposure, education, or side projects in product design or engineering are a strong plus.
  • Curious, collaborative, and gritty. You’re a natural problem solver and enjoy partnering with engineers, designers, and other PMs. Ability to work effectively autonomously and jointly with teammates and stakeholders.
  • Excellent written and verbal communication skills. You author communications for different audiences and can deliver compelling user and business narratives with supporting data and insights.
  • Passionate about serving customers. You welcome user feedback of all kinds, and strive to resolve gaps between expectations and reality.
  • Practice maximum ownership. Our customer’s problems are your problems, and you are relentless in pursuing solutions and improvements.
  • Experience with KPI/OKR-based product development, crafting product tactics and acceptance criteria to achieve business and user goals. Where a PM is primarily focused on executing prioritized projects, you are expected to propose and define new candidate projects.
  • Experience with A/B testing, measuring the incrementality and holistic impact of your work. Recognition that compelling hypotheses and user experience patterns require test optimization and iteration.
  • Comfort defining and collecting data relevant to your domain, analyzing historical trends, and hypothesizing against the information you have (and in some cases, the data you don’t).
  • Strong toolkit for organizing, influencing, and executing across engineering teams in a fast-paced, agile environment.
  • Experience with ecommerce storefront, funnel optimization and user activation/retention experiences.

About the company

Company-wide, we enjoy an amazing ecosystem of an even gender split and a balance of engineers and designers. Because Paperless Post isn't supported by ad revenue, we can focus our efforts on creating and improving on the ideal version of our platform, product, content, and partnerships for our users. 

We are proud that Paperless Post has helped over 200 million people globally connect in the real world since our inception. Paperless Post exists to help all people celebrate all the moments that matter to them. We believe that having a team reflective of the diverse world around us empowers us to create a product that serves everyone. Women, people of color, trans/genderqueer individuals, individuals with disabilities, and veterans are especially encouraged to apply.

The compensation range for this role is $140,000 - $175,000 USD. 

At Paperless Post, compensation is based on a number of factors, including geographic location, job-related skills, years of experience, and internal team banding. All full-time offer packages come with a base salary, equity component, and options for fully paid medical, dental, and vision benefits. The range posted here is based on the NYC market and may vary based on candidate location.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Paperless Post’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.