About Pair Team

Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.

Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.

Our Values

Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

About the Opportunity

As a Product Manager at Pair Team, you will play a critical role in building a technology-enabled service that improves healthcare access and outcomes for underserved communities. You will partner with the Principal Product Manager and Head of Product to define the product roadmap and independently drive execution with engineering, design, and data science. You will work on mission-critical products that shape the direction of the company.

This is a fully remote position.

Please note: While this role is listed as a "Senior PM" to reflect our target experience, Pair Team does not title product managers differently from one another. Responsibility, ownership level, and skillset are expected to be commensurate with compensation.

What You’ll Do

Partner with cross-functional stakeholders to define and implement clinical and operational workflows in our products
Own the delivery of new products and feature improvements from start to finish
Conduct and use customer research and data insights to improve the product
Collaborate with thought partners in engineering, design, data science, and operations to discover and execute on new product opportunities
Where appropriate, conduct build/buy/partner analyses and manage 3rd party vendor implementations

What You’ll Need

5+ years of experience in product management and 2+ years of experience with an early-stage startup
Experience with products that automate or streamline complex workflows, or experience with a digital health startup are a big plus!
Ownership mindset – own driving results for the mission, business, and patient experience
Strong collaboration skills with thought partners from engineering, design, data science, operations, and population health
Experience conducting qualitative research (customer interviews) and quantitative analysis to make product decisions amid uncertainty
Structured thinking and ability to define and solve complex problems
Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder

Because We Value You

Competitive salary: $145,000 - $170,000 (depending on experience)
Equity compensation package
Flexible vacation policy – take the time you need to recharge
Comprehensive health, vision & dental insurance
401k through Guideline
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires.

Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

The talent team will only reach out via email from @pairteam.com email addresses. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries sent to recruiting@pairteam.com. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below.

Thank you!

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Senior Product Manager