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Financial Systems Administrator I (Procure to Pay)  

PagerDuty is looking for a Financial Systems Administrator I (Procure to Pay) to join the Enterprise Applications team within the CIO organization. In this position, you will actively work with both internal and external resources on the Finance and Technical Operations teams to maintain and support our various procure-to-pay systems. This role requires a fast-paced work ethic in order to meet key deadlines, the ability to deliver consistently in a high-growth environment, and experience implementing and supporting compliance and controls requirements. 

Key Responsibilities

  • Assist in supporting and maintaining PagerDuty’s Financial systems with a primary focus on Coupa, Expensify, and SimpleLegal
  • Coupa modules include; P2P, Coupa Pay, SIM, CLM, Analytics, and Invoicesmash
  • Serve as the initial point of contact for user and business stakeholder support and requests, utilizing Jira to efficiently track and resolve tickets
  • This position will work closely with stakeholders to troubleshoot errors, assist with supplier onboarding, assist with reporting needs, assist with design and testing, etc.
  • Configuration with building and maintaining user roles, workflows, forms, and reports, maintaining master data, and other similar tasks
  • Translate high-level objectives provided by Procurement, Accounts Payable, and Business Stakeholders into viable systems-based solutions for process or procedure based on functional specifications
  • Collaborate with senior roles to support testing, design, deployment, SOX controls, and other critical functions within the financial systems landscape
  • Support the gathering of business and technical requirements with business partners to document business requirements, organization and flows of data, methods and forms from multiple sources

Basic Qualifications:

  • 2+ years Procurement and Accounts Payable systems experience
  • Working knowledge of Procure-to-Pay practices – purchasing, receiving, accounts payable
  • Excellent time and project management skills – can coordinate multiple projects simultaneously in a high-paced business culture
  • Excellent written and verbal communication and interpersonal skills
  • Ability to perform in a dynamic, fast-changing work environment

Preferred Qualifications:

  • Coupa Certification required with preferred experience in P2P, SIM, Coupa Pay, CLM, and Invoicesmash modules
  • Understanding of various ERP & financial systems and software, including Expensify, SpringCM, NetSuite, Zuora, and Salesforce
  • Experience in SaaS-based software business
  • cXML, CIF, Punchout, EDI, or similar eCommerce formats experience
  • Previous experience working in a public company, including experience implementing and maintaining SOX controls for financial reporting and other regulatory/compliance initiatives
  • Agile project management & development/deployment methodologies

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users. 
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. 

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes @pagerduty on Instagram.

Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.

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