We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid.

We are in search of a Recruiting Coordinator to support the growth of our new Lisbon, Portugal location. This is an excellent opportunity for individuals to learn about full-cycle, high-volume recruiting. A qualified candidate will have strong organizational and prioritization skills to create and maintain interview schedules in addition to process management to manage the end to end coordination experience. This role will be a part of the Global Recruiting Operations team, and will partner directly with Recruiting Directors, Recruiters, candidates, and hiring managers to ensure a flawless interview and candidate experience to accelerate recruiting at PagerDuty during this next phase of growth. You will be part of an experienced, collaborative, and fun Talent Acquisition team that is passionate about PagerDuty’s success. 

Please submit a resume or CV in English. 

Key Responsibilities

  • Coordinate with multiple stakeholders to schedule Hiring Manager screens, and virtual onsites for multiple recruiters, functions, and geographies
  • Ensure data integrity of our applicant tracking system
  • Foster open communication with the hiring managers, recruiters and candidates regarding interview availability
  • Ensure each member of the interview team has appropriate documentation, including the resume, contact information, and interview feedback forms 
  • Rescheduling as needed
  • Attend pipeline review meetings with Hiring Managers as appropriate 
  • Conduct background checks for new hires 
  • Create offer letter packets for candidates
  • Responsible for being a subject matter expert of one or more of the following areas: ATS administration, referral process, agencies, contingent worker vendors, background checks
  • Maintain tracking of new hires globally
  • Identify and suggest process enhancements to drive efficiency or candidate/interviewer/hiring manager experience with direction from management TA coordination process documentation 


  • At least 1 year of coordination experience 
  • Ability to handle high volume and variety of requests simultaneously
  • Enjoys going above and beyond to create a stellar candidate experience 
  • Thrives in a collaborative, fast paced, ambiguous and autonomous work environment
  • Loves solving process problems and challenges 
  • Basic project management skills 
  • Possesses high competencies in attention to detail, sense of urgency, written communication, prioritization, process management, and critical thinking 
  • Experience with an Applicant Tracking System and previous recruitment coordination a plus

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. 

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time 
  • Paid holidays and sick leave
  • Paid employee volunteer time - 20 hours per year
  • Bi-annual company-wide hack weeks
  • Mental wellness programs
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO and scheduled holidays
  • HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100. 

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified™ and our product is top rated in its category on TrustRadius

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

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