We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone—regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid.

Overview of the Role

You will need the DNA of a highly driven entrepreneur, driving sales from the ground up with a limited set of qualified partners, with excellent client engagement skills, the ability to work closely with PagerDuty Sales and Solution Consulting teams to design proposals, and build a pipeline through proactive partner management.
 
If you’re passionate about scaling businesses through Channel and Partner Sales in new markets, this is a tremendous opportunity to drive digital business efficiency and innovation.

Key Responsibilities

  • Develop, execute, and drive a channel strategy for the Eastern US region in support of the overall plan
  • Drive revenue streams from new and existing client relationships
  • Drive both new business development and enhance the development of existing partner relationships
  • The core tenant for this role is driving new routes to revenue that are identified by channel partners
  • Our strategy is to invest in a limited set of value-added partners that will make a significant impact to PagerDuty’s growth and reach
  • Take ownership of end-to-end sales delivery and providing on-going partner support
  • Collaborate with Sales and Solution Consulting teams to develop innovative strategies highlighting capability with a strong focus on emerging technologies
  • Contribute to high-level sales strategy development and tactical "boots on the ground" activities

Skills and Experience

  • A proven and successful track record selling via Channel and Partners to both Mid-Market and Enterprise sized companies
  • Background in Business Development via Channel and Partners within a Cloud, SaaS, DevOPS, SecOps, ITOps and/or Software Vendor
  • Have grown or setup Business Development and Partner Sales plans from scratch to maturity to sell product
  • Covering the East territory, based on East Coast
  • Channel and Partner Expertise
  • Previous expertise in selling to IT Stakeholder or C level executives
  • Strong Relationships (Rolodex) that can be leveraged by PagerDuty – Experience with AWS a plus

About You

  • Product demo or speaking experience, able to demo and sell to a technical audience
  • You know and understand our space (or you’re already a fan of our product!)
  • Previous experience with Salesforce.com

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. 

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time 
  • Paid holidays and sick leave
  • Paid employee volunteer time - 20 hours per year
  • Bi-annual company-wide hack weeks
  • Mental wellness programs
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO and scheduled holidays
  • HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100. 

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified™ and our product is top rated in its category on TrustRadius

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

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