Senior Payroll Specialist I (UK)

✨ One platform, a whole world of opportunity 

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere. 

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply! 

Location: To create the best experience for this employee and to meet the business needs, this role requires you to be based within +2 / -2 UTC.

Responsibilities

• Ensure the accurate and timely processing of payroll for your region (United Kingdom) and other assigned countries, delivering an exceptional payroll experience for Oyster’s team members and clients, while meeting or exceeding Oyster’s Service Delivery targets and KPIs
• Address payroll-related inquiries from both customers and team members, ensuring that query resolutions meet or exceed Oyster’s service level agreements (SLAs),such as query resolution times
• Embrace and support Oyster’s automated payroll processes, collaborating with cross-functional teams (e.g., Payroll Transformation, Product) to continuously improve these processes
• Stay up to date with local payroll regulations and monitor any legislative changes that may impact payroll processes
• Take ownership of local payroll and HR procedures, including managing involuntary deductions and supporting employee onboarding and offboarding in your region
• Contribute to the creation and upkeep of payroll-related knowledge, playbooks, and guides, enhancing the payroll experience for Oyster’s team members, clients, and internal teams
• Ensure payroll records are accurate and submit timely reports to relevant government agencies.
• Review and reconcile payroll data, covering employee salaries, benefits, pensions, time off, and other relevant components
• Perform pre-payroll and post-payroll audits to ensure data integrity
• Contribute to special payroll projects and initiatives as assigned
• Work closely with Oyster’s HR Advisory team to manage updates and changes in local payroll and employment regulations.

Minimum Requirements

• A Bachelor’s degree in Business, Accounting, or a related field from an accredited institution
• Over 5 years of payroll and HR experience, with expertise in the relevant country’s regulations (United Kingdom)
• In-depth knowledge of local payroll and HR laws and policies
• Proven ability to manage competing priorities while meeting deadlines accurately and on time
• Strong verbal and written communication skills to effectively engage with clients and collaborate with stakeholders
• Excellent interpersonal skills, with the ability to explain complex issues in a clear and understandable manner
• Advanced proficiency with local payroll software solutions
• Intermediate-level skills in Microsoft Excel/Google Sheets
• Fluency in English, both spoken and written
• Experience in managing technology and working with external payroll providers is a plus
• Familiarity with implementing payroll systems
• Experience across multiple country jurisdictions is a plus
• Experience with various payroll technologies is an advantage

🦪 How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌  We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. 

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌  How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
• Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
• Wellbeing allowance:  Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
• WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time!

✨ The best jobs should be available to everyone 

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline.