Outset is a medical technology company pioneering a first-of-its-kind technology to reduce the cost and complexity of dialysis. The Tablo Hemodialysis System, FDA cleared for use from the hospital to the home, represents a significant technological advancement that transforms the dialysis experience for patients and operationally simplifies it for providers. Tablo serves as a single enterprise solution that can be utilized across the continuum of care, allowing dialysis to be delivered anytime, anywhere and by anyone. The integration of water purification and on-demand dialysate production enables Tablo to serve as a dialysis clinic on wheels, with 2-way wireless data transmission and a proprietary data analytics platform powering a new holistic approach to dialysis care.
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Deliver extraordinary customer service with a focus on clinical application, product training and support. This includes providing product expertise to current customers, support of dialysis treatments and building a positive and productive rapport with our customers.
Essential Job Functions
Work closely with the assigned customer to provide training, support, and drive utilization of Tablo systems.
Become a Tablo expert across market segments in order to support the development of Tablo programs in the assigned account.
Be responsible for managing administrative tasks; reporting of dialysis treatments, training information and outcomes for assigned accounts
Be a resource to the Tablo teams, providing guidance and insight on the use of the Tablo systems, including training the customers, including new products and product updates.
Manages relationships with customers including their customer management team.
Demonstrates verbal and written communication, interpersonal and presentation skills. Demonstrated working knowledge of frequently used personal computer programs and relevant applications.
Comply with all Outset communication and procedural requirements as defined by the Outset supervisor
MUST be a Dialysis RN or LPN, with a minimum of 2 years of recent dialysis experience
Must be able to provide a minimum of 2 days per week to an account, when assigned; there will be some flexibility to determine, in advance, the best schedule for you.
Prior technical or clinical training experience or training equivalence required
Display enthusiasm and a strong work ethic
Must show ability to excel in a high-energy, fast-paced environment
Should have excellent interpersonal skills and persuasive communication skills
Demonstrate a proven ability to work effectively as part of a team