Organic: Director, Experience Strategy


Ever wanted to do exciting work from just about anywhere with a smart, passionate team? That’s us. Organic is primarily a remote working agency that comes together for purposeful, in-person gatherings—think project milestones, client meetings, and team building events. We call it “Work Where You Work Best.” Right now we have some limitations regarding the state your permanent residence can be located (it's a tax thing), so let’s talk about what works for you.


The Role

Our Director of Experience Strategy is a senior contributor who partners closely with our creative and technology teams to create impactful, innovative, and measurable digital experience work (sites, apps, emerging technologies).

Grounded in an in-depth and empathetic understanding of the business challenge, cultural trends, and consumer priorities, motivators and pain points, our Director of Experience Strategy focuses on how to effectively solve for experience gaps between today’s consumer experience and the desired future state.

This role is for a client you know. Everyone in the industry knows. Everyone in every industry knows. And you’re going to help lead it.  

At the Director-level, you will be the strategy lead and consultative client-partner for this account. You will have direct reports who will collaborate with you on defining the future digital experience.

You will report directly to the VP of Experience Strategy and have an active role contributing to overall Experience Strategy practice.


About You

You’ve been preparing for the role the whole time. Every stakeholder interview you conducted, every “To-From” slide you’ve created, every release roadmap you’ve helped shape, has been building to this.

You’ve been through enough site redesigns that they’re second nature to you, but still feel the rush of sinking your teeth into a completely new opportunity with a blank page to write on.

You are comfortable analyzing a variety of data-centric resources, hacking data, researching behaviors, looking at what people are doing and hypothesizing why.

You are hungry for responsibility and tired of slow, layered companies with rigid roles. You want to lead from the front. To set and drive a vision forward until it has an impact on the people who experience it. 

You are someone who is insanely excited about their work and knows how to spread that enthusiasm.

You create for fun and want to have fun when you’re creating. You have a healthy skepticism of traditional advertising. Of traditional structures. Of traditional anything.

You’ll Need

  • A portfolio of thoughtful and intersting strategy work with a focus on digital experiences (.com, apps, etc.) – not digital campaigns.
  • A strong analytical thinker and translator with exceptional data-dexterity, including the ability to uncover insights that drive strategy, creative and implementation.
  • An eagerness to generate insights and ideas, but equally excited to roll up your sleeves to get the work done, alone or with others.
  • Someone who is insanely excited about their work and knows how to spread that enthusiasm.
  • Someone with the ability to make complex topics understandable.
  • Someone who is inherently inquisitive about human behavior, business strategy and culture.
  • Someone who is excited by shifting the ways modern should agencies work and throwing out the baggage of legacy practices and processes.
  • Experience managing direct reports with an appetitie to grow teams under them.
  • At least 8-years as an all-around professional with exceptional communication, organizational and time management skills, and the flexibility to adapt quickly to change. (Time in role is open to discussion; interesting work over working time)



About Organic

Organic is a digital agency focused on designing resilient brands at the intersection of culture, commerce and behaviors. We pursue and embrace diversity, actively pursue equity, and cultivate an inclusive environment.



  • Est. 1994
  • Part of Omnicom Precision Marketing Group
  • Generous benefits and perks
  • Offices in New York, San Francisco, Detroit

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