COMPANY OVERVIEW

Orange Barrel Media creates and operates iconic urban media displays that advertisers ask for by name in 17 of the top markets in the U.S. Our commitment to innovation has differentiated OBM as a leader in the Out-of-Home industry and driven the development of our subsidiary, IKE Smart City, a company that is blazing the way in smart city initiatives with our interactive digital kiosk, IKE. We are widely known as a place where people are inspired to achieve success, genuinely like each other, and have endless opportunities to grow. We value our associates and have created an environment of inclusion, respect, and fun. We hire and reward top-notch talent who contribute to our unique culture and shared vision. OBM and IKE Smart City are experiencing momentous growth, almost tripling in size over the past two years, and we start and end each day excited about the work we do together and the new challenges ahead. Learn more at www.ikesmartcity.com and www.orangebarrelmedia.com or visit us on Glassdoor.

POSITION OVERVIEW

As a Field Service Technician you will be responsible for cleaning, testing, and maintaining IKE Smart City kiosks in Berkeley, California.  IKE is an interactive kiosk platform that connects cities with people through vivid, life-size touchscreen displays, providing an ever-expanding suite of applications that helps them to explore the very best a city has to offer. 

WHAT YOU’LL DO

  • Visit the entire fleet of IKE kiosks in your designated geographical area on a schedule agreed upon with your employer.
  • Clean exterior of kiosks, ensuing the are free from dirt and marks.
  • Remove graffiti, pen, stickers, and other external markings not part of IKE branding
  • Perform basic functionality tests to ensure accessibility to the application per established protocol and report results.
  • Report & troubleshoot issues to IKE Smart City remote support team and assist with corrective action.
  • Perform repairs and routine maintenance, including but not limited to paint touch-up, component replacement, A/C Filter upkeep, and minor electrical work, such as fuse replacements.
  • Assist IKE personnel when in market to assist with advanced repairs, such as glass replacement, or other tasks that require 2 people.

ABOUT YOU

  • Reliable and contentious.  Can be counted upon to follow a schedule and process.  You care deeply about your assigned responsibilities and the products you are caring for. 
  • Able to work independently and perform work without close supervision.
  • You represent IKE Smart City with enthusiasm and professionalism when interacting with pedestrians and city personnel.
  • You have reliable transportation and insurance, and able to drive on a daily basis.
  • Has great technical aptitude and problem-solving skills.
  • Has excellent communication skills to report accurately to remote support team when troubleshooting/diagnosing an issue
  • Has proven track record of keeping a regular schedule and meeting contractual obligations.
  • Has, or willing to obtain commercial general liability insurance. 

 

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education