Sales Development Representative (German Speaking)

Sales Development Representative (German Speaking)

London (Hybrid 2 days per week from office)

The Position:

OpenTable's Sales and Restaurant Services teams are dedicated to improving restaurants’ revenue potential by utilizing best in brand front-of-house management and online reservation technology. We are committed to helping our customers get the most out of our products, and we’re looking for a strategic-minded, willing to take action, and driven Sales Development Representative to join our team.

You will be part of a team of intelligent, passionate, and hardworking sales individuals who are intent on ensuring OpenTable's restaurant customers’ success and our dining customers’ enjoyment.

Responsibilities:

• Generate sales leads; Assist with sales prospecting on the phone to schedule appointments for Account Executives in their region.

• Implement lead generation programs as they are developed by the Restaurant Marketing team.

• Craft and distribute sales messages to restaurant prospects using traditional mailings and targeted email marketing.

• Provide general sales support to sales teams; Ensure lead hand-offs to Account Executives are successful and exceed customer expectations. Respond to requests from prospects for additional product information

• Keep management advised of all activity, including timely preparation of reports

• Some travel required for market research and sales initiatives, as well as organising, preparing for and attending regional trade shows.

Required:

• Business Proficient level German language skills (Verbal and Written)

• You are Customer First with an ability to Nurture trust and confidence with customers

• You understand and are capable of resolving current and future business needs - many times you go above and beyond by supervising customer satisfaction

• You continuously look for opportunities to improve service, follows through, solicits and applies feedback, and builds/maintains positive relations

• You thrive on collaboration and partnership by demonstrating a commitment to team goals thru attitude, contribution, & collaboration

• Your willingness to participate in a team shines through information sharing, openness to others' views, and accountability for own actions

• Putting the success of team above own interest

• Creativity and Innovation are strong skills you possess through developing approaches & ideas to achieve goals, tackle problems, improve performance

• Receptive to new insights, methods, technologies - comfortable taking calculated risks to accomplish goals, meet challenges, and question conventional methods.

• Grow with continuous improvement - Pursuing training & development while striving to continuously build knowledge, skills & abilities

• Seeks & applies feedback to improve performance, demonstrates urgency/persistence, continually seeks to improve processes/products/services.

Desired:

• Successful telesales or call-center track record with a track record of exceeding objectives.

• Ability to multitask and work independently.

• Strong computer and social skills; excellent time management skills.

• Excellent PowerPoint and Excel skills.

• Strong communication skills, both written and verbal.

• Strong attention to detail.

• Experience with Salesforce.com preferred.

• Interest in the restaurant and hospitality sector.

Role Benefits:

• Vacation: 25 days

• One Celebration Day per calendar year

• Work from (almost) anywhere; wherever you do your best work.

• Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources.

• Private Health & Dental and Life Insurances

• Employee Assistance Program (EAP)

• Pension Fund

• Universal paid parental leave

• Gym Discount

• Bike2Work

• No meetings Fridays

• Also Perkbox and Booking.com business discounts

• Outstanding company social events

About OpenTable

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 128 million diners per month via online bookings across approximately 52,000 restaurants.

Since its inception, OpenTable has seated more than 2 billion diners via online reservations, and seats more than 29 million diners via online reservations each month. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, the UK and many more locations.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Momondo, Cheapflights, Swoodoo, checkfelix and Mundi. Many employees are dedicated to one brand, but we all have the benefit of using each other’s strengths and insights. Together, we’re able to help people experience the world through dining and travel.