Location: Los Angeles or Denver

About Our Team

The Serving Platforms team is responsible for building a continuously growing technology infrastructure that provides the global platform by which OpenTable succeeds. We are responsible for building and maintaining the container stack and lifecycle using the latest automation, and configuration management tooling. We're skilled in many different engineering disciplines and work with a DevOps mindset. If the tools don’t exist or meet our needs, we write or script them ourselves - you won't find us doing something more than once. The team has a high impact and works closely with all of the engineering organization at OpenTable. We strive for efficiency, reliability, and velocity while also exploring new technologies that can bring business value and help us achieve company goals.  

We provide the following services across the company

  • Building and maintaining the container platform (Kubernetes)

  • Config management infrastructure administration (Puppet, Ansible) 

  • CDN & Message Bus (Akamai, Kafka)

  • Cloud service operation (AWS)

  • Supporting Security efforts 

About This Role

The Principal Site Reliability Engineer supports OpenTable’s development and production container infrastructure. In this role, you will work with multiple engineering teams across the globe as an SME on Kubernetes and other technologies owned by the Serving Platforms team. As a principal engineer you will lead high impact projects, mentor team members technically, support team priorities, and help foster good communication with stakeholders. You can expect to build greenfield projects, mitigate some amount of legacy infrastructure, and participate in on-call rotation. We're looking for someone exceptional to join our team. 

About You

You love working in a small, agile environment. You enjoy building automation and self service tools. You like learning new languages or skills and sharing your findings with others. You’re detail oriented, enjoy writing code, and implementing DevOps principles. 

Does this sound like something you'd excel at? If so, keep reading.


Required experience;

  • Minimum 8+ years of strong hands on Linux experience (Ubuntu, CentOS, Etc.)

  • Solid understanding of systems administration concepts

  • Demonstrated experience with scripting languages such as GoLang, Python, Ruby, Perl, or Bash

  • Demonstrated expertise with Kubernetes and docker in a hybrid environment

  • Solid understanding of cloud computing - AWS, GCE, Azure

  • Experience in incident response and root cause analysis service disruptions

  • 4+ years experience with config management tools such as Puppet, Chef, or SaltStack

  • Ability to quickly learn new technologies, frameworks, and architectures as well as facilitate technical conversations with external stakeholders and your team

  • Strong understanding of operating messaging systems such as kafka or rabbitmq in production

Nice to have; 

  • Familiarity with CI/CD Pipelines using tools such as Github, Artifactory, CircleCi, Jenkins, TeamCity, Docker registry, etc.

  • Experience working with K/V stores such as zookeeper, redis, or consul in production

  • In depth experience with virtualization technologies such as VMware, ESX, xen, openstack 

  • Experience working with monitoring and alerting systems such as Sensu, Graphite, Logstash, and Nagios

  • Applied knowledge of working and communicating with a globally distributed team

  • Experience with Windows Server OSs


About OpenTable:

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 24 million diners per month via online bookings across approximately 40,000+ restaurants.

Since its inception in 1998, OpenTable has seated more than 1 Billion diners around the world. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, Australia and the UK.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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