Supplier Relationship Manager

🌏 Remote (some travel required)

💰 from £40,000 p.a

💷 Discretionary Company Bonus Scheme

⏰ Monday – Friday 9am – 5.30pm (1 hour lunch)

💖 Our perks 

🌏25 days holiday (rising to 28 after 3 years’ service) plus bank holidays, to take time to recharge and do something you love. 
🤒Healthcare plan – free healthcare via Vitality for you and your family. You’ll receive money back on health appointments e.g. dental, optical and more. 
👍Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future.
🥝Free breakfast, drinks and fruit in the office – you can help yourself to cereals, toast, fizzy drinks and lots of fruit.
🤟Employee discounts – discounts you can access anywhere, anytime for all major shops.
👌1 day volunteer day per year – an opportunity to give back to the community each year.
⭐Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme).
🤧Paid sick leave – enhanced sick pay of up to 20 full days in a rolling 12-month period.  
👨‍Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers.

🚗 Oodle – who are we? 🚗

Our mission is to be the UK’s simplest way to find and finance a great value used car. We want to put car buyers back in control and make the car buying experience as simple, straightforward, and joyful as possible as car buyers deserve oodles of car buying confidence!

We are a team of 450 people located in Manchester, Oxford and London. Over the past 8 years, we’ve supported 10,000’s of customers on their car buying journey.

🙌 The Role

Supplier Relationship Manager at Oodle Car Finance.

You will play a key role in delivering the best performance and customer outcomes from our outsource partners by working in collaboration with our supplier representatives, colleagues, and other key internal stakeholders. In this role you will be focus on improving and optimising services as well as overseeing assurance and governance frameworks.

The role will sit within our Recoveries and Remarketing function, reporting to the Recoveries Operations Manager. The typical suppliers that will be managed within this role include: Recovery Agents, Legal Agents, Auction Houses.

This role will require travel to both our Oodle offices in Manchester or Oxford and to supplier sites where necessary.

What you’ll be getting up to:

Create and manage a supplier governance framework aligned with company goals and objectives.

Collaborate with Procurement and key stakeholders to identify, select, and assess suppliers based on quality, cost, and delivery criteria.

Work with Procurement and Legal to negotiate and manage contracts.

Continuously monitor supplier performance using KPIs, and implement improvements through reports, meetings, and analysis.

Drive cost-saving initiatives like strategic sourcing and demand management, while fostering a continuous improvement mindset in supplier management.

Build strong relationships with partners, act as a point of escalation, and ensure alignment with internal objectives and seamless communication across departments.

Use Data to support and drive decision making.

Lead customer review sessions with supplier and own the delivery of actions through completion.

Ensure suppliers comply with all relevant regulation.

The role will be a great fit if:

Previous experience of working within a regulated environment.

Previous experience in automotive and/or motor finance.

Previous experience of third-party relationship management.

A strong desire to support our customers.

Strong analytical skills and able to identify trends and create data driven business cases.

Excellent communication and listening skills, both verbal and written.

Able to negotiate and be a decision maker.

Strong attention to detail.

Great stakeholder managements skills.

Ability to prioritise workload and escalate concerns where necessary.

👩‍💻 Hiring Process

☎️ Initial screening (30 mins)

🔦 Capability and values interview (1 hour)

💚 Our Values

Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler’s mind when making business decisions.

Embrace being human – empathy and diversity make us stronger
Strive for awesome – it’s awesome when we do better every day
Everyone’s a builder – we’re in this together and we win as a team
Bravely honest – we’re honest with ourselves and everyone else
Think customer – they’re at the heart of everything we do

To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram.

Oodle is proud to be an inclusive workplace and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures.

We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process please email careers@oodlefinance.com

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Do you have your own finance arrangement with Oodle? *

If you answer YES and you go on to become and employee of Oodle, a select number of your colleagues will have access to your personal information and finance details as part of their role. On joining you will be asked to sign a declaration confirming you have been made aware of this and to also confirm that you will not access your own personal information on the company's customer database. As a new employee and a customer you will be prohibited from refinancing or obtaining a future car finance whilst working with the company.

As Oodle is a financial services company, regulated by the Financial Conduct Authority (FCA), confirmation of employment will be subject to a variety of screening checks which will be carried out once an offer of employment is accepted. These checks will include right to work checks, employment references covering the last 5 years, higher education checks, CIFAS checks (IFD & NFD), credit search (soft search), Terrorism Check (against data supplied by the Bank of England) and a DBS check previously known as a Criminal Records check. Please check YES if you have read and understood this statement? *

In relation to the screening checks mentioned in the above statement it is extremely important that you are bravely honest and make us aware as soon as possible at the point of applying to Oodle if you have something to disclose (however big or small.) We explore all inconsistencies that come to light during the screening process for new joiners and, depending on the inconsistency, it may be necessary to withdraw an offer of employment. Do you have something to disclose? *

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https://www.oodlecarfinance.com/recruitment-privacy-notice

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