Onica is one of the fastest growing AWS Premier Partners in North America. As a full spectrum AWS integrator, we assist hundreds of companies to realize the value, efficiency, and productivity of the cloud. We take customers on their journey to enable, operate, and innovate using cloud technologies – from migration strategy to operational excellence and immersive transformation.
If you like a challenge, you’ll love it here, because we’re solving complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally.
What you’ll be doing
Setting up/improving the process for managing customer tickets.
Meeting customer SLAs and managing updates and communication with them in case of issues.
AWS environment troubleshooting and setup.
Linux/Windows system administration and troubleshooting.
Configuring and maintaining monitoring and alerting systems for multiple clients.
Configuring and monitoring backup & restore processes for multiple clients.
Working with the implementation teams to deploy backend, middleware or business systems.
Interacting with teams and customers in different time zones for ensuring 24×7 support
Qualifications & Experience
Linux administration, automated deployments, Bash scripting, Python
Solid understanding of the overall AWS infrastructure (EC2, RDS, S3, VPC, etc.)
Proficiency in networking and network security
CloudFormation, Terraform, some other infrastructure-as-code system, or the willingness to learn
Knowledgeable of web/application servers and load balancers such as Amazon ELB, HAProxy, Tomcat, Nginx
Service architecture and containerization, such as Docker, Kubernetes
Knowledgeable of configuration management frameworks such as Chef or Ansible
Continuous Integration/Deployment such as Jenkins, TravisCI
What’s in It for You
Cloud community-minded, meetups/conferences around North America
Generous vacation policy
Annual budget for professional development and training
Cell reimbursement and wellness program
Flexible work environment
Community involvement and activities
Unlimited snacks and beverages!
If you get a thrill working with cutting-edge technology and love to help solve customers’ problems, we’d love to hear from you. It’s time to rethink the possible. Are you ready?