Strength in Trust 

OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

As the Director of Business Operations, you will be a critical partner to the CEO, CFO, and executive leadership team, working closely with functional leaders to frame complex business challenges and craft actionable recommendations. Your work will drive OneTrust’s most important initiatives, helping the company navigate its growth and bring clarity to key decision-making processes. This role places you at the center of our most transformative efforts, providing unmatched exposure to top-level leadership while shaping the trajectory of our business. 

If you thrive on solving complex problems, are highly strategic, and enjoy partnering with executives to drive change, this role offers the opportunity to make a lasting impact across the entire organization. 

Your Mission

As the Director of Business Operations, you will: 

  • Partner with Leadership: Act as a trusted advisor to the CEO, CFO, and executive team, framing business challenges and designing solutions that drive critical business outcomes. You’ll help shape the direction of the company by providing insights and recommendations that align with our executive priorities. 
  • Lead Strategic Planning and Execution: Work closely with Corporate Strategy and functional owners to design and drive OneTrust’s annual strategic plan, ensuring alignment across departments and turning high-level strategy into actionable execution plans. 
  • Solve Complex Problems: Analyze intricate business challenges, formulate clear problem statements, and design practical solutions with detailed, actionable steps. Your ability to translate strategy into operations will be crucial in driving execution. 
  • Cross-Functional Leadership: Lead cross-functional initiatives by building collaborative “SWAT” teams that break down silos and foster cross-departmental collaboration. You’ll quarterback the design and execution of key initiatives, ensuring that critical stakeholders are aligned on the problems we need to solve, clear on how we plan to solve it and focused on delivering tangible outcomes. 
  • Monitor and Adapt Execution: Ensure continuous monitoring of strategic initiatives, identify risks, and implement course corrections when needed to keep projects on track. You’ll play an essential role in ensuring the company meets its goals by staying agile and responsive to new insights. 
  • Governance and Decision Making: Establish governance structures that ensure effective decision-making, set up forums that support timely, data-driven decisions, and provide frameworks for identifying and resolving potential risks. 
  • Build Relationships and Influence: Cultivate strong relationships with key stakeholders across the organization, facilitating communication and ensuring everyone is aligned on priorities and execution plans. 
  • Drive Operational Excellence: Work across functions to implement and optimize key processes (such as quote-to-cash and record-to-report), ensuring we continuously improve efficiency, scalability, and automation. 

You Are

  • Strategic and Analytical: You have a proven ability to frame complex problems, analyze them critically, and turn insights into actionable plans that drive business results. 
  • A Collaborative Leader: You excel at working across functions, building strong relationships, and driving collaboration between senior executives and functional teams. 
  • Execution-Oriented: You are adept at turning strategy into action, monitoring progress, and ensuring projects deliver the intended outcomes. You thrive in fast-paced, dynamic environments where agility is key. 
  • Organized and Detail-Oriented: You bring structure and clarity to ambiguity, ensuring that initiatives are well-organized and that stakeholders are clear on their roles, responsibilities, and next steps. 
  • Adaptable and Resilient: You operate effectively in high-pressure environments, managing competing priorities and maintaining composure when the stakes are high. 
  • A Strong Communicator: Your communication skills allow you to influence and inspire others, while ensuring alignment at all levels of the organization.
  • 10-12 years of experience in business operations, strategic planning, or similar roles within high-growth companies, particularly in SaaS or technology. 
  • Proven experience partnering with executive leadership and cross-functional teams to frame business problems and develop actionable recommendations that drive results. 
  • Demonstrated ability to lead complex, cross-functional initiatives from ideation through execution, with a strong focus on driving measurable business outcomes. 
  • Strong project management experience, with a track record of successfully managing multiple high-stakes projects and initiatives simultaneously in a fast-paced environment. 
  • Experience in operational processes (e.g., quote-to-cash, record-to-report), system implementation, and process optimization to drive efficiency and scalability. 
  • Bachelor’s degree in Business, Operations, or a related field is required; MBA or advanced degree is a plus. 
  • Exceptional analytical skills, with the ability to distill complex information and data into clear insights and actionable plans. 

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range
$165,000—$247,500 USD

Where we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.  

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.  

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

  • Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.  
  • Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources  

Check out the following to learn more about OneTrust and its people: 

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.

Our Commitment to You 

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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