Strength in Trust
OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.
Strength in Trust
At OneTrust, we exist to unlock every company's potential to thrive by doing what's good for people and the planet. Using cutting-edge technology and a real-world approach to privacy, GRC, ethics, and ESG, we have created a no-nonsense platform to help supercharge the global push for Trust Intelligence.
The Challenge
OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. Services Sales Executives partner closely with Client Executives in Sales, the Partner team, and Professional Services Organization to help prospective clients establish a plan to successfully adopt OneTrust software.
Your Mission
As a Service Sales Executive, you will be responsible for overseeing the execution of all Professional Services sales cycles across your assigned region. You will partner closely with the Regional Sales leaders to align the resources and expertise needed to ensure timely deal execution.
As a Professional Services Sales Executive, you will:
- Be responsible for the planning, management, and execution of all Professional Services sales activities in your assigned region
- Partner with Account Teams to understand customer needs, scope deliverable solutions, and recommend either packaged service offerings or develop custom proposals / statements of work
- Educate account teams on the use of paid services relative to other support and enablement motions offered by OneTrust
- Lead complex and/or custom deployment scoping and contracting motions across Professional Services, Technical Services, and Service Partner teams
- Understand the competitive landscape and be prepared to position the value of OneTrust Professional Services
- Collaborate with Pre and Post Sales team (Sales, Support, Product and Customer Success) to align necessary resources throughout deal cycles by:
- Supporting responses to RFP’s/RFI’s
- Managing the creation, negotiation, and close process for Statements of Work, Order Forms, and all other service agreements
- Creating Proposals and High-Level Project Plans to articulate the OneTrust deployment plan
- Creating awareness of incoming customers and services across all service teams for effective planning and resource allocation
- Support the knowledge transfer of project discovery and planning during the sales cycle to the implementation team
- Present options for implementation approach and rollout strategies to prospects
- Represent and advocate for the needs of the Professional Services business both internally and externally
- Manage the health and data integrity of assigned deals in Salesforce
- Ensure timely execution of Professional Services sales activities across your region
- Support field enablement in identifying and pitching Services opportunities
- Communicate effectively with all levels and key decision makers
You Are
- A confident communicator, able to clearly articulate the value of our services to prospective customers
- Personable and persuasive, able to jump into Sales calls and build a quick rapport with customers
- A strategic thinker, able to understand what internal and external stakeholders are required to ensure a successful Services deal
- Comfortable holding firm on a tough position when customers or sales team members are asking for terms or services we cannot offer
- Highly collaborative and committed team player that excels in a matrix organizational model (aligning with other business functions)
- Able to thrive in a fast-paced environment
- 5+ years experience in customer-facing, paid consulting roles
- Experience advocating for the value of services and partnering with account teams (e.g. Account Executives, Customer Success Managers) to pitch services to customers, preferably in a SaaS environment
- Proven experience in consulting/paid services pre-sales activities, such as RFPs/RFIs and custom proposal development (including bespoke pricing proposals, resourcing structures, and delivery approaches)
- Ideal if you have experience managing services opportunities end to end (receiving requests, aligning needs with packages or identifying the need for custom services, building buy-in with the customer and creating contracts/SOWs/Order Forms, etc.)
Skills Preferred
- Have a professional services background or blended consultative sales and project delivery background
- Salesforce and Certinia use and navigation
- OneTrust Product knowledge
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Where we Work
OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.
The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger.
We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.
- Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.
- Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.
Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
