Project Coordinator

The challenge:

We are looking for a Project Coordinator who is passionate about delivering software implementations and building excellent relationships with our customers. As a Project Coordinator you will own guided onboarding and small project success from start to completion. You will coordinate across Sales, Product, implementation and support to be an advocate for onetrust and the customer

Your Mission:

Provide a clear journey and onboarding experience ensuring customer satisfaction. As the single point of contact you will manage engagement scope, resources and timelines. Providing clarity throughout to the customer.

As an implementation project coordinator you will:

• Engagement lead for our "guided onboarding" & small projects
• Provide clear & managed onboarding journey to the customer
• Organize and provide Project Initiation, Kick Offs & Implementation Close
• Plan creation, management & ongoing status reporting. Manage project scope, risks and issues.
• Set clear prioritization, objectives & expectations with the customer
• Drive project momentum from workshop initiation to completion with focus on adoption

You Are 

You are a hard working and determined individual used to working in a fast-paced and dynamic environment. You’re an independent worker who is able to problem-solved and process information quickly. 

Your Experience Includes 

• Bachelor’s degree in computer science, engineering, business or other related field 
• Good prioritization and time management skills 
• Exceptional communication (verbal and written) and presentation skills with a passion for technology 

Extra Awesome 

• Project Management certifications e.g. PMI, Prince 2
• Previous Project Coordination experience
• SAAS Implementation experience

Benefits 

As an employee at OneTrust, you will be a part of the OneTeam. That means equity, bonuses, unlimited PTO, and 100% paid medical benefits (and that’s just the beginning!). Our employee rewards philosophy spans mental, physical, and emotional well-being because we want our people to succeed both in and out of the office. Some benefits differ depending on region, but here’s what you can expect from our OneTeam Total Rewards Program:  

Competitive Compensation: We offer top pay for top talent with competitive total packages including equity for all, performance bonuses, and retirement savings with match. We’re also committed to fair and equitable pay practices.  

Workstyle Flexibility: At home or in the office, we trust you to get the job done. Our people have the option to work in the office, fully remote, or a hybrid based on their role. Go green with commuter program discounts and in-office perks.  

Career Development: You’re not just joining any company; you’re joining the company that built the category-defining software platform for trust. You can become an expert and earn industry certifications with training and exams paid for by us and access to our learning & development program and guest speaker series.   

Employee Recognition: We celebrate our accomplishments the best way we know how – together. Our people are invited to attend employee appreciation social events (including our awesome annual holiday party), participate in ticket giveaways for local city events based on your home office location, and celebrate one another through our #CheersforPeers channel.  

Focus on Wellbeing: Take the vacation or volunteer - we have unlimited PTO globally. You’ll also have access to ClassPass memberships, generous company holidays and your birthday off, paid sick days, Employee Resource Groups (or, as we call them, Employee Trust Groups), and other ways to get connected or support company diversity, equity, and inclusion goals.   

Health Benefits: No package is complete without great health benefits. This role may receive company-paid employee healthcare premiums, parental leave, and access to mental health benefits and employee assistance programs. Specific benefits differ by location, so please check with your recruiter to specify what this role will receive.  

Our Commitment to You 

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.