Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we’ve created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

We are looking for an Implementation Project Manager who is passionate about delivering software implementations and building excellent relationships with our customers. As an Implementation Project Manager you will own client engagements and be the internal advocate for your customers. You will be responsible for key project factors like resources, scope, timeline, deliverables, budget, reporting, and customer satisfaction. You will collaborate across organizations including Implementation, Sales, Product Management, and Support throughout the project lifecycle.

Your Mission

  • Manage 12+ small to mid size customer-facing professional service projects (hybrid, deployments, custom SOWs), responsible for tasks including requirements gathering, estimation process, project execution and status tracking, internal reporting and record keeping, customer reporting and stakeholder management
  • Engage with new and existing enterprise customers in a project management capacity, working with other OneTrust Consultants to deliver the solution as scoped 
  • Build and manage customer-facing project plans and status reports. Manage project scope and customer expectations
  • Work collaboratively with other departments, including implementation, sales, support, engineering, and product management teams to ensure successful completion of customer implementations
  • Coordinate all aspects of a service offering for a client from inception to go-live 
  • Manage internal hand-off to support by coordinating completion of all customer-facing and internal solution deliverables
  • Some travel required (20%-30%)

You Are

  • Hard working, determined
  • Used to working at a very fast pace
  • Able to take information and process it very quickly
  • Must be independent and a fast learner but also be a big team player
  • Have a good tech awareness
  • Able to problem solve; gather client requirements and find a system-based solution that will address them
  • Able to communicate with stakeholders, and to translate complex technical concepts into easy to understand terms
  • Previously worked on implementing a SaaS solution
  • Consultative approach
  • Previous project management experience is beneficial

Your Experience Includes

  • Bachelor’s or Master’s degree in computer science, engineering, business or other related field 
  • 2+ years’ experience working in a client/customer-facing Professional Services role
  • 1+ years’ experience performing in a Junior Project Manager role
  • Exceptional communication (verbal and written) and presentation skills with a passion for technology
  • Strong leadership and project management skills

Extra Awesome

  • Project Management Certification such as PMI-CAPM certified, CSM, PRINCE2 or equivalent
  • Past experience as a Business or Solutions Analyst, or in a Technical role advantageous
  • Creative problem-solving skills focused on solutions and removing obstacles
  • Ability to build relationships and enhance cooperation
  • Interest in leading software implementations and learning conversational-level application functionality
  • Previously worked as an implementation consultant, or on privacy projects

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

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