Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we’ve created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

In this role, you will handle the overall management of the Technical Implementation Consultant (DevOps) Team and responsibility with your team for customer relationships, working directly with our customers to enhance their overall user experience with the OneTrust platform.  

 To thrive in this role, the Technical Implementation Consultant (DevOps) Lead will keep up with industry and technology trends, competitive landscape and customer needs for the purpose of being active and vocal in making decisions about the direction of the platform.  

Your Mission

  • Lead your team in partnering with clients to successfully deploy the OneTrust solution 
  • Provide assurance and oversight to customers implementing OneTrust’s platform regarding On-premises implementations including underlying hardware and software architectures   
  • Establish yourself as a trusted adviser to ensure customer’s overall satisfaction with our platform  
  • Be an advocate for our customers by representing their issues to Product Management and Software Engineering with a focus on steering the OneTrust roadmap   
  • Manage customer escalations and effectively drive collaboration with key stakeholders across the OneTrust team  
  • Drive the team’s training, development and growth according to established business objectives 


You Are

  • DevOps skilled professional capable of owning customer relationships
  • Able to chair meetings or host webinars utilizing excellent verbal and written communication skills
  • Qualified to build relationships across stakeholders in DevOps
  • Capable of using strong entrepreneurial skills to in a complex and rapidly evolving environment  
  • Empathetic to your customers, advocating for their success 
  • Able to take information and process it quickly 
  • Independent, but also a team player 


Your Experience Includes

  • BA/BS in Computer Science, Engineering, Math or related subject  
  • 5+ years of relevant experience in professional services, solution engineering, technical consulting; with expertise in architecting and rolling out new technology and solution initiatives  
  • Previous experience leading within a DevOps environment and or SAAS platform/product   
  • Proven track record of successful delivery of enterprise IT projects as a team lead 
  • Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customer  
  • Proven ability to engage across corporate functions (Professional Services, Support, and Product Management)
  • Detailed understanding of DevOps / SRE 
  • Kubernetes experience. Ideally at least one of EKS, AKS, GKS and Microservices 
  • Knowledge of public cloud infrastructure such as AWS, Azure and Google Cloud(Drivers, Storage, VPN, Subnets) 
  • Scripting skills Understanding of AWS SGs or NSGs and general networking g. Firewall 
  • Debugging skills of complex deployment architectures
  • Basic Knowledge of databases such as SQL, MongoDb 
  • Linux and Windows Administration skills 
  • APIs – have a strong knowledge, being able to integrate multiple systems using APIs 
  • AWS Cloud Practitioner certified or Azure Fundamentals.

Extra Awesome

  • Terraform
  • AWS Certified Associate (Architect, Operations or Developer) 
  • Azure DevOps Certified Associate
  • CIPP/E or CIPM certified 

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy OverviewYou can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.




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Equality and Diversity Monitoring Form

OneTrust is committed to ensuring that all job applicants and members of staff are treated equally and encouraging diversity amongst the workforce. Is it important that we monitor and analyse diversity information so that we can ensure that our recruitment practices are fair, transparent and promote equality of opportunity. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. Your participation will help us ensure we design and use policies and processes that attract and retain a diverse and talented workforce.

Any information you provide:

  • Will be kept securely, anonymously and aggregated
  • Will not influence the assessment of your application, the form will be separated from your application on receipt and will not be seen by anyone directly involved in the recruitment process

We would appreciate your cooperation in completing these questions and providing us accurate data to help us ensure equality of opportunity for all. The information on this form will be used for monitoring purposes only and will not be used in any decision affecting you.

All questions are optional. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied will be treated in the strictest confidence. It will not be placed on your personnel file. 

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